01 / OFFICIAL CAMPAIGNS
2019 Mazda MAZDA3 recall campaigns
NHTSA 19V907000
- Component
- FORWARD COLLISION AVOIDANCE
- Report received
- December 19, 2019
- Potential units
- 35,390campaign-wide
Defect and consequence
Defect: Mazda North American Operations (Mazda) is recalling certain 2019-2020 Mazda3 vehicles. The Smart Brake System (SBS) can falsely detect an obstacle while driving, activating the automatic emergency braking system and suddenly stopping the vehicle.
Why it matters: Stopping the vehicle unexpectedly increases the risk of a crash.
Remedy
Mazda will notify owners, and dealers will update the SBS software. In addition, vehicles with certain production dates will receive an instrument cluster software update or replacement and a replacement owner's manual. These repairs will be performed free of charge. The recall began February 14, 2020. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for this recall is 4219L.
Owner notification: February 14, 2020 · Filing manufacturer: Mazda North American Operations
NHTSA 19V558000
- Component
- VISIBILITY
- Report received
- July 29, 2019
- Potential units
- 22,571campaign-wide
Defect and consequence
Defect: Mazda North American Operations (Mazda) is recalling certain 2019 Mazda3 vehicles equipped with manual dimming mirrors. The adhesive between the interior rearview mirror and the housing may not be properly bonded, allowing the mirror to detach from the housing. Note: Vehicles equipped with auto dimming mirrors are not affected by this recall.
Why it matters: Rearward visibility will be reduced without the rearview mirror, increasing the risk of a crash.
Remedy
Mazda will notify owners, and dealers will replace the interior rearview mirror assembly, free of charge. The recall began September 19, 2019. Owners may contact Mazda customer service at 1-800-222-5500, option 4. Mazda's number for this recall is 3919G.
Owner notification: September 19, 2019 · Filing manufacturer: Mazda North American Operations
NHTSA 19V514000
- Component
- SEATS
- Report received
- July 5, 2019
- Potential units
- 9,430campaign-wide
Defect and consequence
Defect: Mazda North American Operations (Mazda) is recalling certain 2019 Mazda3 vehicles. The seat cover material on both front seats may interfere with the head restraint lock release button, causing it to stick in the release position and not allow the head restraint to lock into place.
Why it matters: Loose head restraints may increase the risk of injury in the event of a crash.
Remedy
Mazda will notify owners, and dealers will install spacers at the bottom of the lock release buttons on both front seat head restraints, free of charge. The recall began August 20, 2019. Owners may contact Mazda customer service at 1-800-222-5500, option 4. Mazda's number for this recall is 3819F.
Owner notification: August 20, 2019 · Filing manufacturer: Mazda North American Operations
NHTSA 19V497000
- Component
- ENGINE, POWER TRAIN
- Report received
- June 27, 2019
- Potential units
- 262,220campaign-wide
Defect and consequence
Defect: Mazda North American Operations (Mazda) is recalling certain 2018-2019 CX-5, Mazda6, and 2019 Mazda3 vehicles. A software error in the powertrain control module (PCM) may cause the engine to stall.
Why it matters: An unexpected stall increases the risk of a crash.
Remedy
Mazda will notify owners, and dealers will reprogram the PCM software, free of charge. The recall began August 20, 2019. Owners may contact Mazda customer service at 1-800-222-5500, option 4. Mazda's number for this recall is 3719F.
Owner notification: August 20, 2019 · Filing manufacturer: Mazda North American Operations
NHTSA 19V425000
- Component
- WHEELS
- Report received
- June 7, 2019
- Potential units
- 25,003campaign-wide
Defect and consequence
Defect: Mazda North American Operations (Mazda) is recalling certain 2019 Mazda3 vehicles. The lug nuts on all four wheels may loosen, potentially resulting in a wheel detaching from the vehicle.
Why it matters: A wheel separating from the vehicle increases the risk of a crash.
Remedy
Mazda will notify owners, and dealers will tighten the front and rear wheel lug nuts to the correct specification, free of charge. The recall began July 9, 2019. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for this recall is 3519F.
Owner notification: July 9, 2019 · Filing manufacturer: Mazda North American Operations
NHTSA 19V363000
- Component
- ELECTRICAL SYSTEM, SEAT BELTS
- Report received
- May 14, 2019
- Potential units
- 17,016campaign-wide
Defect and consequence
Defect: Mazda North American Operations (Mazda) is recalling certain 2019 Mazda3 vehicles. Due to incorrect programing, the passenger air bag deactivation indicator light may erroneously turn off although the passenger air bag is deactivated. In addition, the seat belt status indicators for both the front passenger seat and/or rear seats may erroneously turn off although the front passenger and/or rear seat belts are unfastened.
Why it matters: Incorrect indicator warning lights may lead the driver and/or passengers to be unaware of deactivated air bags or unfastened seat belts, increasing the risk of injury.
Remedy
Mazda will notify owners, and dealers will replace the passenger air bag/seat belt status indicator assembly, free of charge. The recall began July 9, 2019. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for this recall is 3319E.
Owner notification: July 9, 2019 · Filing manufacturer: Mazda North American Operations
02 / COMPONENT BREADTH