01 / OFFICIAL CAMPAIGNS
2019 Mack Pinnacle (Pi/Pn) recall campaigns
NHTSA 21V233000
- Component
- ELECTRONIC STABILITY CONTROL (ESC)
- Report received
- April 1, 2021
- Potential units
- 557campaign-wide
Defect and consequence
Defect: Mack Trucks, Inc. (Mack) is recalling certain 2018-2022 Anthem (AN), Granite (GR/GU), and Pinnacle (CHU/CXU/PI) vehicles equipped with "camelback" rear suspension and electronic stability control. The vehicles may not stay in their lane at certain speeds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 136, "Electronic Stability Control Systems on Heavy Vehicles.".
Why it matters: A vehicle that drifts out of its lane increases the risk of a crash.
Remedy
Mack will notify owners, and dealers will reprogram the vehicle control units, free of charge. The recall began on April 21, 2021. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0423.
Owner notification: April 21, 2021 · Filing manufacturer: Mack Trucks, Inc.
NHTSA 19V054000
- Component
- VISIBILITY
- Report received
- January 24, 2019
- Potential units
- 3,906campaign-wide
Defect and consequence
Defect: Mack Trucks, Inc. (Mack) is recalling certain 2019-2020 Mack Anthem, Granite, Pinnacle vehicles. The passenger side door down view mirror may detach from the door.
Why it matters: If the mirror detaches from the door, the mirror may strike another vehicle or pedestrian, increasing the risk of injury or crash.
Remedy
Mack will notify owners, and dealers will properly attach the mirror, free of charge. The recall began March 19, 2019. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0416.
Owner notification: March 19, 2019 · Filing manufacturer: Mack Trucks, Inc.
NHTSA 18V778000
- Component
- STEERING
- Report received
- November 1, 2018
- Potential units
- 169campaign-wide
Defect and consequence
Defect: Mack Trucks, Inc. (Mack) is recalling certain 2019 Mack Anthem (AN), Granite (GR), and Pinnacle (PI) vehicles. The pinch bolt on the upper steering shaft may not have been tightened, possibly resulting in the steering shaft separating and causing a loss of steering.
Why it matters: A loss of steering can increase the risk of a crash.
Remedy
Mack will notify owners, and dealers will inspect the vehicles for any loose pinch bolts, correcting the vehicles as necessary, free of charge. The recall began November 30, 2018. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0413.
Owner notification: November 30, 2018 · Filing manufacturer: Mack Trucks, Inc.
02 / COMPONENT BREADTH