01 / OFFICIAL CAMPAIGNS
2019 Mack Granite (Gu) recall campaigns
NHTSA 23V600000
- Component
- EXTERIOR LIGHTING
- Report received
- August 25, 2023
- Potential units
- 27,418campaign-wide
Defect and consequence
Defect: Mack Trucks, Inc. (Mack) is recalling certain 2015-2023 GU and GR vehicles. The turn signals may be positioned incorrectly, reducing their visibility. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment.".
Why it matters: Low turn signal visibility may not alert other drivers to a turning vehicle, increasing the risk of a crash.
Remedy
Dealers will add additional turn signal lighting, free of charge. Owner letters were mailed September 25, 2024. Owners may contact Mack's customer service at 1-800-866-1177. Mack's number for this recall is SC0448.
Owner notification: Date not reported · Filing manufacturer: Mack Trucks, Inc.
NHTSA 21V233000
- Component
- ELECTRONIC STABILITY CONTROL (ESC)
- Report received
- April 1, 2021
- Potential units
- 557campaign-wide
Defect and consequence
Defect: Mack Trucks, Inc. (Mack) is recalling certain 2018-2022 Anthem (AN), Granite (GR/GU), and Pinnacle (CHU/CXU/PI) vehicles equipped with "camelback" rear suspension and electronic stability control. The vehicles may not stay in their lane at certain speeds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 136, "Electronic Stability Control Systems on Heavy Vehicles.".
Why it matters: A vehicle that drifts out of its lane increases the risk of a crash.
Remedy
Mack will notify owners, and dealers will reprogram the vehicle control units, free of charge. The recall began on April 21, 2021. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0423.
Owner notification: April 21, 2021 · Filing manufacturer: Mack Trucks, Inc.
NHTSA 19V054000
- Component
- VISIBILITY
- Report received
- January 24, 2019
- Potential units
- 3,906campaign-wide
Defect and consequence
Defect: Mack Trucks, Inc. (Mack) is recalling certain 2019-2020 Mack Anthem, Granite, Pinnacle vehicles. The passenger side door down view mirror may detach from the door.
Why it matters: If the mirror detaches from the door, the mirror may strike another vehicle or pedestrian, increasing the risk of injury or crash.
Remedy
Mack will notify owners, and dealers will properly attach the mirror, free of charge. The recall began March 19, 2019. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0416.
Owner notification: March 19, 2019 · Filing manufacturer: Mack Trucks, Inc.
NHTSA 18V765000
- Component
- EXTERIOR LIGHTING
- Report received
- October 30, 2018
- Potential units
- 755campaign-wide
Defect and consequence
Defect: Mack Trucks, Inc. (Mack) is recalling certain 2019 Mack Granite (GU) vehicles equipped with snow plow lamp preparation kits. The snow plow headlights can be turned on without other exterior lights, and high beam indicator will not work when the snow plow high beams are on. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment.".
Why it matters: The driver may operate the vehicle with the snow plow headlights on but the marker and tail lamps off, reducing the vehicle's visibility and increasing the risk of a crash.
Remedy
Mack will notify owners, and dealers will update the software related to the plow lights, free of charge. The recall began December 19, 2018. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0414.
Owner notification: December 19, 2018 · Filing manufacturer: Mack Trucks, Inc.
02 / COMPONENT BREADTH