01 / OFFICIAL CAMPAIGNS
2019 Kawasaki ZX1002D recall campaigns
NHTSA 20V676000
- Component
- ELECTRICAL SYSTEM, POWER TRAIN
- Report received
- November 2, 2020
- Potential units
- 799campaign-wide
Defect and consequence
Defect: Kawasaki Motors Corp., U.S.A. (KMC) is recalling certain 2018-2020 Ninja H2 SX, Ninja H2 SXSE, and 2019-2020 Ninja H2 SXSE+ motorcycles. In the event of a gear misengagement the engine electronic control unit (ECU) programming doesn't have the capability to suppress high RPM during transmission. If the transmission gears are not properly engaged while shifting into 4th or 5th gear, high engine RPM can cause the output gears of 4th or 5th to fracture when the gears re-engage.
Why it matters: Damaged gears and the inability to shift can cause the engine to lock up, increasing the risk of a crash.
Remedy
KMC will notify owners, and dealers will reprogram the FI-ECU software, free of charge. Owners are advised to not ride their motorcycle until the repair has been completed. The recall began November 16, 2020. Owners may contact KMC customer service at 1-866-802-9381. KMC's number for this recall is MC20-10.
Owner notification: November 16, 2020 · Filing manufacturer: Kawasaki Motors Corp., U.S.A.
NHTSA 22V912000
- Component
- ENGINE AND ENGINE COOLING
- Report received
- December 9, 2022
- Potential units
- 3,172campaign-wide
Defect and consequence
Defect: Kawasaki Motors Corp., U.S.A. (KMC) is recalling certain 2015-2018 ZX1000, 2018 ZX1002A, ZX1002B, 2019-2021 ZX1002D, 2019-2022 ZX1002J, 2020-2023 ZR1000K, 2021-2022 ZR1000L, 2022 ZX1002R, and 2023 ZR1002L (Ninja H2, Ninja H2 Carbon, Ninja H2 SX, Ninja H2 SX SE, Ninja H2 SX SE+, Z H2, and Z H2 SE) motorcycles. Please see the attached model information chart for a detailed list of model codes, names and years. The plunger in the camshaft chain tensioner may lock, which can result in an engine stall while riding.
Why it matters: An engine stall while riding can increase the risk of a crash or injury.
Remedy
Dealers will replace the camshaft chain tensioner, free of charge. Owner notification letters were mailed December 21, 2022. Owners may contact KMC customer service at 1-866-802-9381.
Owner notification: December 21, 2022 · Filing manufacturer: Kawasaki Motors Corp., U.S.A.
NHTSA 21V594000
- Component
- SUSPENSION
- Report received
- July 30, 2021
- Potential units
- 857campaign-wide
Defect and consequence
Defect: Kawasaki Motors Corp., U.S.A. (KMC) is recalling certain 2018 Ninja H2 SX, Ninja H2 SX SE, and 2019-2021 Ninja H2 SX SE+ motorcycles. An insufficient amount of grease in the rear hub needle-bearing may cause it to fail, which could result in the rear wheel locking up.
Why it matters: Rear wheel lock-up can increase the risk of a crash.
Remedy
Dealers will replace the needle-bearing, free of charge. Owner notification letters were mailed August 23, 2021. Owners may contact KMC customer service at 1-866-802-9381. KMC's number for this recall is MC21-04.
Owner notification: August 23, 2021 · Filing manufacturer: Kawasaki Motors Corp., U.S.A.
02 / COMPONENT BREADTH