01 / OFFICIAL CAMPAIGNS
2019 Entegra Esteem recall campaigns
NHTSA 21V204000
- Component
- EQUIPMENT
- Report received
- March 24, 2021
- Potential units
- 2,144campaign-wide
Defect and consequence
Defect: Jayco, Inc. (Jayco) is recalling certain 2019-2020 Jayco Alante, Precept, Greyhawk, Redhawk, Entegra Esteem, and Odyssey motorhomes equipped with Dometic 3 burner cooking stoves. The saddle valve securing bolt may be overtightened, possibly damaging the o-ring seal and causing a continuous gas leak.
Why it matters: A gas leak can increase the risk of a fire.
Remedy
Jayco will notify owners, and Dometic service centers will install a remedy kit of gaskets, washers, thread locker bolts, and two round orange labels, free of charge. Owner notification letters were mailed on May 3, 2021. Owners may contact Jayco customer service at 1-617-776-0344. Jayco's number for this recall is 9903566.
Owner notification: May 3, 2021 · Filing manufacturer: Jayco, Inc.
NHTSA 20V548000
- Component
- EQUIPMENT
- Report received
- September 9, 2020
- Potential units
- 3,113campaign-wide
Defect and consequence
Defect: Jayco, Inc. (Jayco) is recalling certain 2016-2019 Jayco Greyhawk, 2016 and 2018-2019 Jayco Redhawk, 2017 Jayco Envoy 200 Series and 2018-2019 Entegra Odyssey, Jayco Esteem, and Jayco Greyhawk Prestige motorhomes. The mounting brackets for the leveling system hydraulic pump and reservoir may fail allowing the components to contact the ground.
Why it matters: Contact with the ground may cause the pump and reservoir to detach or leak hydraulic fluids, increasing the risk of a crash.
Remedy
Jayco will notify owners and dealers will install an additional support bracket, free of charge. The recall began November 6, 2020. Owners may contact Jayco's customer service at 1-800-517-9137. Jayco's number for this recall is 9901519.
Owner notification: November 6, 2020 · Filing manufacturer: Jayco, Inc.
NHTSA 19V175000
- Component
- PARKING BRAKE
- Report received
- March 5, 2019
- Potential units
- 23campaign-wide
Defect and consequence
Defect: Entegra Coach (Entegra) is recalling certain 2019 Esteem motorhomes. The parking brake cable ends may be too small, allowing the cable to disconnect, preventing the emergency brake from engaging.
Why it matters: Without the parking brake being engaged, the vehicle may unintentionally move, especially when parked on an incline, increasing the risk of a crash.
Remedy
Entegra has notified owners, and dealers will replace the parking brake cable, free of charge. The recall began March 15, 2019. Owners may contact Entegra customer service at 1-800-517-9137. Entegra's number for this recall is 9903428.
Owner notification: March 15, 2019 · Filing manufacturer: Entegra Coach
02 / COMPONENT BREADTH