01 / OFFICIAL CAMPAIGNS
2019 Custom Fire Spartan Metrostar recall campaigns
NHTSA 21V628000
- Component
- ELECTRICAL SYSTEM, EQUIPMENT
- Report received
- August 10, 2021
- Potential units
- 12campaign-wide
Defect and consequence
Defect: Custom Fire Apparatus, Inc. is recalling certain 2009-2021 Spartan Gladiator, MetroStar, and MetroStarX emergency vehicles. The fire water pump solenoid may corrode internally, causing a loss of power to the pump control module.
Why it matters: A loss of power to the pump control module can cause a loss of water pressure for fighting fires, increasing the risk of injury.
Remedy
Spartan Fire LLC will remove and replace the pump shift solenoid, free of charge. Owner notification letters were mailed on July 12, 2021. Owners may contact Custom Fire's customer service at 1-715-294-2555.
Owner notification: July 12, 2021 · Filing manufacturer: Custom Fire Apparatus, Inc.
NHTSA 21V630000
- Component
- FUEL SYSTEM, DIESEL
- Report received
- August 9, 2021
- Potential units
- 48campaign-wide
Defect and consequence
Defect: Custom Fire Apparatus, Inc. (Custom Fire) is recalling certain 2017-2021 Spartan Gladiator, MetroStar, and MetroStarX emergency vehicles equipped with Cummins L9 diesel engines. The sealing washer may not seat correctly in the pilot boreholes, allowing the high pressure fuel rail assembly to leak.
Why it matters: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy
Cummins will inspect the rail threads and fuel lines, and replace the rail as necessary, free of charge. Owner notification letters were mailed on August 8, 2021. Owners may contact Custom Fire's customer service at 1-715-294-2555.
Owner notification: August 8, 2021 · Filing manufacturer: Custom Fire Apparatus, Inc.
NHTSA 21V618000
- Component
- STEERING
- Report received
- August 6, 2021
- Potential units
- 8campaign-wide
Defect and consequence
Defect: Custom Fire Apparatus, Inc. (Custom Fire) is recalling certain 2019-2021 Spartan Gladiator and Metrostar emergency vehicles. Pressure may build in the power steering pump and break the shaft seal, resulting in a loss of power steering assist.
Why it matters: A loss of power steering assist may increase the risk of a crash.
Remedy
Spartan will remove and replace the power steering pump, free of charge. The manufacturer has not yet provided a schedule for recall notification. Owners may contact Custom Fire's customer service at 1-715-294-2555.
Owner notification: July 12, 2021 · Filing manufacturer: Custom Fire Apparatus, Inc.
02 / COMPONENT BREADTH