01 / OFFICIAL CAMPAIGNS
2019 Audi Q5 recall campaigns
NHTSA 21V947000
- Component
- ELECTRICAL SYSTEM, STRUCTURE
- Report received
- December 8, 2021
- Potential units
- 288,991campaign-wide
Defect and consequence
Defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2021-2022 Q5 Sportback, SQ5 Sportback, 2018-2022 Q5, and SQ5 vehicles. A liquid spill in the rear seat, or water ingress from an insufficient body seam underneath the vehicle may allow liquid to penetrate the gateway control module, causing it to shutdown.
Why it matters: A gateway control module shutdown will suddenly reduce engine power, increasing the risk of a crash.
Remedy
Dealers will install a protective cover on the gateway control module and seal an underbody seam as necessary, free of charge. Owner notification letters were mailed January 21, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90S9.
Owner notification: January 21, 2022 · Filing manufacturer: Volkswagen Group of America, Inc.
NHTSA 19V737000
- Component
- STRUCTURE
- Report received
- October 16, 2019
- Potential units
- 174,278campaign-wide
Defect and consequence
Defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2019 Audi SQ5 and 2018-2020 Audi Q5 vehicles. The rear wheel arch cover trim may loosen and detach from the vehicle.
Why it matters: The detached trim may become a road hazard, increasing the risk of crash.
Remedy
Audi will notify owners, and dealers will replace the four clips securing the forward part of the rear wheel arch trim, free of charge. The recall began November 1, 2019. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 66K8.
Owner notification: November 1, 2019 · Filing manufacturer: Volkswagen Group of America, Inc.
NHTSA 19V473000
- Component
- AIR BAGS, ELECTRICAL SYSTEM
- Report received
- June 19, 2019
- Potential units
- 28campaign-wide
Defect and consequence
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Audi Q5 and SQ5 vehicles. In the event of a crash deploying the passenger's frontal air bag, the instrument panel carrier may break due to incorrect welding. If the carrier breaks, there may be damage to the passenger frontal air bag.
Why it matters: A damaged frontal air bag may not provide adequate protection, increasing the risk of an injury.
Remedy
Audi will notify owners, and dealers will replace the instrument panel and the passenger frontal air bag, free of charge. The recall began August 16, 2019. Owners may contact Volkswagen customer service at 1-800-253-2834. Volkswagen's number for this recall is 90N1.
Owner notification: August 16, 2019 · Filing manufacturer: Volkswagen Group of America, Inc.
NHTSA 19V416000
- Component
- WHEELS
- Report received
- June 5, 2019
- Potential units
- 126,161campaign-wide
Defect and consequence
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Audi Q5 and SQ5 vehicles. The wheel arch cover trim may loosen and detach.
Why it matters: The detached trim may become a road hazard, increasing the risk of crash.
Remedy
Volkswagen will notify owners, and dealers will secure the wheel arch trim with an additional screw and nut, free of charge. The recall began July 26, 2019. Owners may contact Volkswagen customer at 1-800-253-2834. Volkswagen's number for this recall is 66K6.
Owner notification: July 26, 2019 · Filing manufacturer: Volkswagen Group of America, Inc.
NHTSA 19V277000
- Component
- SERVICE BRAKES, HYDRAULIC
- Report received
- April 8, 2019
- Potential units
- 12,645campaign-wide
Defect and consequence
Defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2019 Audi Q5 and SQ5 vehicles. The brake master cylinder casting may be too short.
Why it matters: A short casting can cause a sudden loss of brakes, increasing the risk of crash. The electronic parking brake and its emergency brake function are not affected and will still function.
Remedy
Audi has notified owners, and dealers will inspect the brake master cylinder, replacing it as necessary, free of charge. The recall began May 3, 2019. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 47O9.
Owner notification: May 3, 2019 · Filing manufacturer: Volkswagen Group of America, Inc.
02 / COMPONENT BREADTH