01 / OFFICIAL CAMPAIGNS
2018 Western Star 6900 recall campaigns
NHTSA 21V882000
- Component
- ELECTRICAL SYSTEM
- Report received
- November 12, 2021
- Potential units
- 6,100campaign-wide
Defect and consequence
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Western Star 4700, 4900, 5700, and 6900 trucks. The affected trucks have a power stud that passes through the bulkhead. In certain circumstances, the power stud may contact the bulkhead and result in an electrical arc.
Why it matters: An electrical arc can increase the risk of a fire.
Remedy
Dealers will replace the pass-through power studs, free of charge. Owner notification letters were mailed January 7, 2022. This recall supersedes previous recall number 18V-191. Vehicles previously inspected and considered complete under 18V-191 will need to return for the new remedy. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-907.
Owner notification: January 4, 2022 · Filing manufacturer: Daimler Trucks North America, LLC
NHTSA 18V191000
- Component
- ELECTRICAL SYSTEM
- Report received
- March 26, 2018
- Potential units
- 7,128campaign-wide
Defect and consequence
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Western Star 4700, 4900, 5700, and 6900 trucks. The affected trucks have a power stud that passes through the bulkhead. In certain circumstances the power stud may contact the bulkhead and result in an electrical arc.
Why it matters: An electrical arc can increase the risk of a fire.
Remedy
DTNA will notify owners, and dealers will inspect the power stud for the proper clearance to the bulkhead, and replace it if necessary, free of charge. DTNA issued an interim notification to owners on May 23, 2018. The recall began October 29, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-766.
Owner notification: October 29, 2018 · Filing manufacturer: Daimler Trucks North America LLC
NHTSA 17V761000
- Component
- EXTERIOR LIGHTING
- Report received
- November 27, 2017
- Potential units
- 438,255campaign-wide
Defect and consequence
Defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2008-2018 Freightliner Cascadia, Western Star 4700, 4900, 5700, and 6900 trucks. After hard brake applications, the brake light pressure switch may not activate the brake lights with a light application of the brake pedal.
Why it matters: If the brake lights fail to illuminate, there would not be a signal to other motorists that the vehicle is slowing, increasing the risk of a crash.
Remedy
DTNA will notify owners, and dealers will repair the vehicles, free of charge. Daimler issued interim notifications to owners on January 22, 2018. The recall began on May 9, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-756.
Owner notification: May 9, 2018 · Filing manufacturer: Daimler Trucks North America LLC
NHTSA 17V450000
- Component
- FUEL SYSTEM, DIESEL
- Report received
- July 19, 2017
- Potential units
- 74campaign-wide
Defect and consequence
Defect: Daimler Trucks North America (DTNA) is recalling certain 2017-2018 Freightliner 122SD trucks, Western Star 4900 and 6900 trucks, and Freightliner Custom Chassis XCM and XCP chassis equipped with Cummins ISX15 engines. The affected engines have a fuel pump whose drive gear may slip on its drive shaft, resulting in a loss of fuel pump function.
Why it matters: Failure of the fuel pump will result in a sudden engine stall with no warning, and with no ability to restart, increasing the risk of a crash.
Remedy
Cummins will send notices to the owners of the affected vehicles and Cummins dealers will replace the fuel pumps, free of charge. The recall began on September 11, 2017. Owners may contact Cummins customer service at 1-800-286-6467 or DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL744.
Owner notification: August 11, 2017 · Filing manufacturer: Daimler Trucks North America LLC
02 / COMPONENT BREADTH