01 / OFFICIAL CAMPAIGNS
2018 Thor Motor Coach Palazzo recall campaigns
NHTSA 23V113000
- Component
- EQUIPMENT
- Report received
- February 23, 2023
- Potential units
- 1,969campaign-wide
Defect and consequence
Defect: Thor Motor Coach (TMC) is recalling certain 2015-2023 Palazzo recreational vehicles. The front lower cap brackets that support the front fiberglass panel may become loose and detach from the vehicle while in motion.
Why it matters: A detached bracket can become a road hazard, increasing the risk of a crash.
Remedy
Dealers will inspect and replace the front lower brackets, as necessary, free of charge. Owner notification letters were mailed March 15, 2023. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000291.
Owner notification: March 15, 2023 · Filing manufacturer: Thor Motor Coach
NHTSA 20V559000
- Component
- TIRES
- Report received
- September 15, 2020
- Potential units
- 1,631campaign-wide
Defect and consequence
Defect: Thor Motor Coach (TMC) is recalling certain 2018-2021 Aria, Palazzo, Tuscany, and Venetian motorhomes built on a Daimler Trucks (DTNA) chassis. The tire valve stem extension for the inner wheel may contact the outer wheel rim opening and become damaged.
Why it matters: Extensive damage to the valve stem extension may result in a loss of tire pressure of the inner wheel, increasing the risk of a crash.
Remedy
TMC will notify owners, and DTNA dealers will inspect the inner wheel valve stem stabilizers, and adjust as needed and/or replace the inner valve stem, free of charge. The recall began November 2, 2020. Owners may contact TMC customer service at 1-800-524-5210 extension 104 or DTNA customer service at 1-800-547-0712. TMC's number for this recall is RC000204. DTNA's number for this recall is FL-861.
Owner notification: November 2, 2020 · Filing manufacturer: Thor Motor Coach
NHTSA 20V418000
- Component
- ELECTRICAL SYSTEM, EXTERIOR LIGHTING
- Report received
- July 20, 2020
- Potential units
- 2,417campaign-wide
Defect and consequence
Defect: Thor Motor Coach (TMC) is recalling certain 2017-2020 Aria, Venetian and Tuscany, 2017 Tuscany XTE and 2017-2019 Palazzo motorhomes vehicles that received an inspection-only remedy for recall 18V-763. The rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn signals not functioning.
Why it matters: Non-functioning exterior marker lights can increase the risk of a crash.
Remedy
TMC will notify owners, and Daimler Trucks dealers will replace the PDM, free of charge. Owner letters were mailed October 6, 2021. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000196.
Owner notification: October 6, 2021 · Filing manufacturer: Thor Motor Coach
02 / COMPONENT BREADTH