01 / OFFICIAL CAMPAIGNS
2018 Setra S407 Cc recall campaigns
NHTSA 20V406000
- Component
- ELECTRONIC STABILITY CONTROL (ESC)
- Report received
- July 14, 2020
- Potential units
- 64campaign-wide
Defect and consequence
Defect: Daimler Coaches North America (DCNA) is recalling certain 2018-2019 Setra S407 and 2019-2020 Setra S417TC motorcoaches. These vehicles are equipped with a driver-selected Electronic Stability Control (ESC) "OFF" switch for disabling the traction control portion of ESC, allowing it to remain disabled at speeds above 20 km/h. As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 136, "Electronic Stability Control.".
Why it matters: If the vehicle is operated above 20 km/h while the Electronic Stability Control system is disabled, there is a greater chance of loss of stability control, increasing the risk of a crash.
Remedy
DCNA will notify owners, and dealers will replace the "ESC OFF" switch with a new "TC-Off" button, install an indicator light on the dashboard to indicate when the traction control is deactivated, and perform a software to prevent the ESC system from being disabled, update free of charge. This recall began September 7, 2020. Owners may contact DCNA customer service at 1-800-206-9728. DCNA's number for this recall is 43.54U20107A.
Owner notification: September 7, 2020 · Filing manufacturer: Daimler Coaches North America
NHTSA 20V394000
- Component
- STRUCTURE
- Report received
- July 3, 2020
- Potential units
- 58campaign-wide
Defect and consequence
Defect: Daimler Coaches North America (DCNA) is recalling certain 2018-2019 Setra S407 and 2019-2020 S417 passenger coaches. The engine compartment flap may not have sufficient welding seams on the hinges, allowing the hinge connection to fail and the engine compartment flap to detach from the coach.
Why it matters: If the engine compartment flap detaches from the coach while it is in motion, it can become a projectile, increasing the risk of a crash.
Remedy
DCNA will notify owners, and dealers will inspect the engine compartment flap seam welds and, if necessary, re-weld or replace the engine compartment flap, free of charge. The recall began August 28, 2020. Owners may contact DCNA customer service at 1-905-403-7807. DCNA's number for this recall is 75.00U20104A. Recall 21V469 supersedes this recall.
Owner notification: August 28, 2020 · Filing manufacturer: Daimler Coaches North America
NHTSA 18V327000
- Component
- STEERING
- Report received
- May 17, 2018
- Potential units
- 8campaign-wide
Defect and consequence
Defect: Setra of North America (Setra) is recalling certain 2017-2018 Setra S417 TC and S407 CC motorcoaches. The steering drop arm nut may loosen, possibly causing a loss of steering control.
Why it matters: A loss of steering control can increase the risk of a crash.
Remedy
Setra will notify owners, and dealers will replace the steering drop arm and nut, free of charge. The recall began on July 9, 2018. Owners may contact Setra customer service at 1-800-241-2947. Setra's number for this recall is 46.40U10716A.
Owner notification: July 9, 2018 · Filing manufacturer: Setra of North America
02 / COMPONENT BREADTH