01 / OFFICIAL CAMPAIGNS
2018 Hymer Aktiv recall campaigns
NHTSA 18V712000
- Component
- EQUIPMENT
- Report received
- October 11, 2018
- Potential units
- 172campaign-wide
Defect and consequence
Defect: Erwin Hymer Group North America, Inc. (Erwin Hymer) is recalling certain 2018-2019 Hymer Aktiv and Aktiv 2.0, Carado Axion and Banff and Roadtrek Simplicity, Simplicity SRT, Zion and Zion SRT motorhomes. The undermount generator may overcharge the auxiliary batteries, damaging them.
Why it matters: If the supplied sealed batteries are replaced with batteries that are not sealed, overcharging the batteries may result in an acid spill, increasing the risk of injury.
Remedy
Erwin Hymer has notified owners, and dealers will install a new internal voltage regulator into the generator, free of charge. The recall began on October 24, 2018. Owners may contact Erwin Hymer customer service at 1-800-663-0066.
Owner notification: October 24, 2018 · Filing manufacturer: Erwin Hymer Group North America, Inc.
NHTSA 18V001000
- Component
- EQUIPMENT
- Report received
- January 2, 2018
- Potential units
- 5,185campaign-wide
Defect and consequence
Defect: Erwin Hymer Group North America, Inc. (Erwin Hymer) is recalling certain 2012-2018 Roadtrek E-trek, CS Adventurous, RS Adventurous, SS Agile, Zion, Zion SRT, Simplicity, Simplicity SRT, Hymer Aktiv, Aktiv 2.0, Sonne, Carado Banff, Axion, and Sunlight Van One vehicles. These motorhomes are equipped with Kidde E10 or EH10 Fire Extinguishers that may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher.
Why it matters: If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Remedy
Erwin Hymer will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 8, 2018. Owners may contact Erwin Hymer customer service at 1-844-413-8245, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. For additional guidance consumers can contact Erwin Hymer Group North America, Inc., customer service line at 844-496-3735. Erwin Hymer's number for this recall is 17E062000.
Owner notification: January 8, 2018 · Filing manufacturer: Erwin Hymer Group North America, Inc.
NHTSA 17V537000
- Component
- ENGINE AND ENGINE COOLING
- Report received
- August 30, 2017
- Potential units
- 195campaign-wide
Defect and consequence
Defect: Erwin Hymer Group North America, Inc. (Erwin Hymer) is recalling certain 2016-2018 Hymer Aktiv recreational vehicles, built on RAM Promaster chassis and equipped with a Continental kit (CK). The exhaust pipe may melt the rear bumper cover and the vehicle wiring in that area.
Why it matters: The exhaust heat can melt the taillight wiring, causing the tail light not to function, increasing the risk of a crash. Additionally, the exhaust heat can burn anyone that contacts the bumper cover immediately after the vehicle has been operated.
Remedy
Erwin Hymer has notified owners, and dealers will install a new tailpipe that redirects the exhaust down, away from the bumper area, free of charge. The recall began on September 1, 2017. Owners may contact Erwin Hymer customer service at 1-844-464-3735.
Owner notification: September 1, 2017 · Filing manufacturer: Erwin Hymer Group North America, Inc.
02 / COMPONENT BREADTH