01 / OFFICIAL CAMPAIGNS
2018 Heartland Prowler recall campaigns
NHTSA 21V428000
- Component
- EQUIPMENT
- Report received
- June 4, 2021
- Potential units
- 22,326campaign-wide
Defect and consequence
Defect: Heartland Recreational Vehicles, LLC. (Heartland) is recalling certain 2018-2021 Mallard, Shadow Cruiser, Sundance XLTTT, Wilderness, Prowler, Trail Runner, 2018-2019 Pioneer, Terry Classic, 2020-2021 Lithium, and 2021 North Trail trailers equipped with a Winntec model 6020 two-stage propane regulator. The regulator may fail, causing an increase in propane pressure.
Why it matters: Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
Remedy
Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters were mailed August 3, 2021. Owners may contact Heartland customer service at 1-877-262-8032.
Owner notification: August 3, 2021 · Filing manufacturer: Heartland Recreational Vehicles, LLC
NHTSA 19V525000
- Component
- ELECTRICAL SYSTEM
- Report received
- July 12, 2019
- Potential units
- 5,598campaign-wide
Defect and consequence
Defect: Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2017 Bighorn Traveler, 2016-2020 Elkridge, Elkridge Ex, 2019-2020 Milestone, 2017-2018 North Peak, 2016-2017 Oakmont, 2017-2020 Pioneer FW, 2016-2018 Prowler FW, 2017-2019 Sundance and Sundance XLTFW trailers. The A/C electrical connector may have been improperly installed, possibly causing increased electrical resistance and the connection to overheat.
Why it matters: Overheating of the connection can increase the risk of a fire.
Remedy
Heartland will notify owners, and dealers will correct the electrical connections, free of charge. The recall began on September 5, 2019. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99.01.47.
Owner notification: September 5, 2019 · Filing manufacturer: Heartland Recreational Vehicles, LLC
NHTSA 17V689000
- Component
- SERVICE BRAKES, ELECTRIC
- Report received
- November 1, 2017
- Potential units
- 1,085campaign-wide
Defect and consequence
Defect: Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2018 Prowler and Trail Runner recreational trailers. The wires for the electric brakes may get caught in the spring hangers during axle movement, possibly resulting in the wires being severed.
Why it matters: A severed brake wire would reduce braking capability, increasing the risk of a crash.
Remedy
Heartland has notified owners, and dealers will clamp the wires out of the area of the spring hanger and shackle, free of charge. The recall began on November 14, 2017. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99.01.36.
Owner notification: November 14, 2017 · Filing manufacturer: Heartland Recreational Vehicles, LLC
02 / COMPONENT BREADTH