01 / OFFICIAL CAMPAIGNS
2018 Heartland Pioneer recall campaigns
NHTSA 21V428000
- Component
- EQUIPMENT
- Report received
- June 4, 2021
- Potential units
- 22,326campaign-wide
Defect and consequence
Defect: Heartland Recreational Vehicles, LLC. (Heartland) is recalling certain 2018-2021 Mallard, Shadow Cruiser, Sundance XLTTT, Wilderness, Prowler, Trail Runner, 2018-2019 Pioneer, Terry Classic, 2020-2021 Lithium, and 2021 North Trail trailers equipped with a Winntec model 6020 two-stage propane regulator. The regulator may fail, causing an increase in propane pressure.
Why it matters: Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
Remedy
Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters were mailed August 3, 2021. Owners may contact Heartland customer service at 1-877-262-8032.
Owner notification: August 3, 2021 · Filing manufacturer: Heartland Recreational Vehicles, LLC
NHTSA 19V525000
- Component
- ELECTRICAL SYSTEM
- Report received
- July 12, 2019
- Potential units
- 5,598campaign-wide
Defect and consequence
Defect: Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2017 Bighorn Traveler, 2016-2020 Elkridge, Elkridge Ex, 2019-2020 Milestone, 2017-2018 North Peak, 2016-2017 Oakmont, 2017-2020 Pioneer FW, 2016-2018 Prowler FW, 2017-2019 Sundance and Sundance XLTFW trailers. The A/C electrical connector may have been improperly installed, possibly causing increased electrical resistance and the connection to overheat.
Why it matters: Overheating of the connection can increase the risk of a fire.
Remedy
Heartland will notify owners, and dealers will correct the electrical connections, free of charge. The recall began on September 5, 2019. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99.01.47.
Owner notification: September 5, 2019 · Filing manufacturer: Heartland Recreational Vehicles, LLC
NHTSA 17V690000
- Component
- EQUIPMENT
- Report received
- November 1, 2017
- Potential units
- 561campaign-wide
Defect and consequence
Defect: Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2018 Pioneer recreational trailers. The liquid propane (LP) manifold block may be mounted too close to the center shackle, allowing the shackle to hit the LP hose fitting and cause a propane leak.
Why it matters: A leaking LP system can increase the risk of a fire.
Remedy
Heartland has notified owners, and dealers will re-locate the manifold block further from the shackle area, free of charge. The recall began on November 14, 2017. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99.01.37.
Owner notification: November 14, 2017 · Filing manufacturer: Heartland Recreational Vehicles, LLC
NHTSA 17V511000
- Component
- EQUIPMENT
- Report received
- August 18, 2017
- Potential units
- 101campaign-wide
Defect and consequence
Defect: Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2018 Pioneer recreational trailers, models RD210, BH270 and BH250. The liquid propane (LP) hose may not have been properly secured to the frame near the tire and, as a result, the tire may rub through the LP hose causing a leak.
Why it matters: A propane leak can increase the risk of a fire.
Remedy
Heartland will notify owners, and dealers will properly secure the LP hose against the frame with a D-style hose clamp, free of charge. The recall began on August 23, 2017. Owners may contact Heartland customer service at 1-877-262-8032 or by email at [email protected]. Heartland's number for this recall is 99.01.34.
Owner notification: August 23, 2017 · Filing manufacturer: Heartland Recreational Vehicles, LLC
02 / COMPONENT BREADTH