01 / OFFICIAL CAMPAIGNS
2018 Entegra Redundant Odyssey recall campaigns
NHTSA 20V548000
- Component
- EQUIPMENT
- Report received
- September 9, 2020
- Potential units
- 3,113campaign-wide
Defect and consequence
Defect: Jayco, Inc. (Jayco) is recalling certain 2016-2019 Jayco Greyhawk, 2016 and 2018-2019 Jayco Redhawk, 2017 Jayco Envoy 200 Series and 2018-2019 Entegra Odyssey, Jayco Esteem, and Jayco Greyhawk Prestige motorhomes. The mounting brackets for the leveling system hydraulic pump and reservoir may fail allowing the components to contact the ground.
Why it matters: Contact with the ground may cause the pump and reservoir to detach or leak hydraulic fluids, increasing the risk of a crash.
Remedy
Jayco will notify owners and dealers will install an additional support bracket, free of charge. The recall began November 6, 2020. Owners may contact Jayco's customer service at 1-800-517-9137. Jayco's number for this recall is 9901519.
Owner notification: November 6, 2020 · Filing manufacturer: Jayco, Inc.
NHTSA 18V571000
- Component
- SUSPENSION
- Report received
- August 29, 2018
- Potential units
- 36campaign-wide
Defect and consequence
Defect: Entegra Coach (Entegra) is recalling certain 2018 Entegra Odyssey vehicles. The leveling system hydraulic hoses may become damaged due to their location, resulting in a hydraulic fluid leak.
Why it matters: The leaking hydraulic fluid leak may spray onto the exhaust system, increasing the risk of a fire.
Remedy
Entegra has notified owners, and dealers will inspect the location of hoses and replace any damaged hoses, free of charge. The recall began on September 13, 2018. Owners may contact Entegra customer service at 1-800-517-9137. Entegra's number for this recall is 9903407.
Owner notification: September 13, 2018 · Filing manufacturer: Entegra Coach
NHTSA 18V450000
- Component
- WHEELS
- Report received
- July 5, 2018
- Potential units
- 58campaign-wide
Defect and consequence
Defect: Entegra Coach (Entegra) is recalling certain 2018-2019 Entegra Odyssey, Qwest, Aspire, Insignia, Anthem, and Cornerstone motorhomes. The Cargo Carrying Capacity (CCC) label incorrectly overstates the cargo capacity, potentially causing the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 120, "Wheels and Rims - Other than Passenger Cars.".
Why it matters: An overloaded vehicle has an increased risk of a crash.
Remedy
Entegra will notify owners, and will provided a corrected CCC label, free of charge. The recall began on August 22, 2018. Owners may contact Entegra customer service at 1-800-517-9137. Entegra's number for this recall is 9903405.
Owner notification: August 22, 2018 · Filing manufacturer: Entegra Coach
02 / COMPONENT BREADTH