01 / OFFICIAL CAMPAIGNS
2018 Dennis Eagle Elite recall campaigns
NHTSA 22V017000
- Component
- ELECTRICAL SYSTEM, VISIBILITY
- Report received
- January 19, 2022
- Potential units
- 22campaign-wide
Defect and consequence
Defect: Dennis Eagle Inc. (Dennis Eagle) is recalling certain 2017-2021 Elite and Proview vehicles. The driver or passenger window may not open or close properly.
Why it matters: The driver may become distracted while attempting to open or close the window while driving, increasing the risk of a crash.
Remedy
Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed January 31, 2022. Owners may contact Dennis Eagle customer service at 1-813-440-8136. Dennis Eagle's number for this recall is FSI1412.
Owner notification: March 9, 2022 · Filing manufacturer: Dennis Eagle Inc.
NHTSA 21V941000
- Component
- ELECTRICAL SYSTEM
- Report received
- December 6, 2021
- Potential units
- 22campaign-wide
Defect and consequence
Defect: Dennis Eagle, Inc. (Dennis Eagle) is recalling certain 2017-2021 Elite and Proview vehicles. The instrument cluster warning light may falsely indicate that an exterior vehicle light is not illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 125, "Warning Devices.".
Why it matters: The false warning light could prevent the detection of an actual light failure, reducing visibility to other drivers and increasing the risk of a crash.
Remedy
Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed January 31, 2021. Owners may contact Dennis Eagle customer service at 1-813-440-8136. Dennis Eagle's number for this recall is FSI1472.
Owner notification: January 31, 2022 · Filing manufacturer: Dennis Eagle Inc.
NHTSA 21V279000
- Component
- EQUIPMENT
- Report received
- April 22, 2021
- Potential units
- 35campaign-wide
Defect and consequence
Defect: Dennis Eagle, Inc. (Dennis Eagle) is recalling certain 2017-2021 Elite and Proview vehicles. The hard copy of the Quick Reference Guide (owner's manual) was not supplied with the vehicle.
Why it matters: If the owner's manual is missing, the operator will not have information about vehicle functions and other safety relevant information may be inaccurate and/or incomplete, which could lead to improper operation of the vehicle and increase the risk of a crash or injury.
Remedy
Dennis Eagle will notify owners, and dealers will send out hard copies of the owner's manual, free of charge. Owner notification letters were mailed on June 13, 2021. Owners may contact Dennis Eagle customer service at 1-813-440-8136. Dennis Eagle's number for this recall is FSI1454.
Owner notification: June 13, 2021 · Filing manufacturer: Dennis Eagle Inc.
NHTSA 21V278000
- Component
- EQUIPMENT
- Report received
- April 22, 2021
- Potential units
- 35campaign-wide
Defect and consequence
Defect: Dennis Eagle, Inc. (Dennis Eagle) is recalling certain 2017-2021 Elite and Proview vehicles. The Incomplete Vehicle Document (IVD) may have the incorrect Gross Vehicle Weight Rating (GVWR) listed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 120, "Wheels and Rims-Other Than Passenger Cars" and 49 CFR Part 567, "Certification.".
Why it matters: The operator may overload the vehicle, increasing the risk of a crash.
Remedy
Dennis Eagle will notify owners, and dealers will provide corrected documents and labels, free of charge. Owner notification letters were mailed June 14, 2021. Owners may contact Dennis Eagle customer service at 1-813-440-8136. Dennis Eagle's number for this recall is FSI1453.
Owner notification: June 14, 2021 · Filing manufacturer: Dennis Eagle Inc.
NHTSA 21V220000
- Component
- SERVICE BRAKES, AIR
- Report received
- March 30, 2021
- Potential units
- 35campaign-wide
Defect and consequence
Defect: Dennis Eagle, Inc. (Dennis Eagle) is recalling certain 2017-2021 Elite and Proview vehicles. When the brake pads wear out, the ABS warning light may incorrectly illuminate in addition to the Brake Pad Wear warning light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays", and "Warning Devices.".
Why it matters: The incorrect illumination of the ABS warning light may cause the driver to believe the ABS has failed, changing driving behavior and increasing the risk of a crash.
Remedy
Dennis Eagle will notify owners, and dealers will install software updates to the braking system and the instrument clusters, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Dennis Eagle customer service at 1-813-440-8136. Dennis Eagle's number for this recall is FSI1437.
Owner notification: May 24, 2021 · Filing manufacturer: Dennis Eagle Inc.
NHTSA 20V294000
- Component
- ELECTRICAL SYSTEM, SERVICE BRAKES, AIR
- Report received
- May 21, 2020
- Potential units
- 5campaign-wide
Defect and consequence
Defect: Dennis Eagle Inc. (Dennis Eagle) is recalling certain 2017-2018 Elite garbage trucks. The Electronic Braking System control unit (EBS ECU) may be programmed with incorrect datasets, causing the anti-lock braking system to activate on the opposite side of the vehicle from any detected lock-up. As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard number 121, "Air Brake Systems.".
Why it matters: If the ABS system malfunctions, the vehicle may require additional stopping distance, increasing the risk of a crash.
Remedy
Dennis Eagle will notify owners and will reprogram the EBS ECU with new software, free of charge. The recall began June 1, 2020. Owners may contact Dennis Eagle customer service at 1-813-440-8136. Dennis Eagle's number for this recall is FSI 1369.
Owner notification: June 1, 2020 · Filing manufacturer: Dennis Eagle Inc.
NHTSA 18V895000
- Component
- ELECTRICAL SYSTEM
- Report received
- December 19, 2018
- Potential units
- 5campaign-wide
Defect and consequence
Defect: Dennis Eagle Inc. (Dennis Eagle) is recalling certain 2017-2018 Dennis Eagle Elite refuse trucks equipped with reverse alarm mute switches. Using the reverse alarm mute switch will prevent the truck from beeping when the vehicle is in reverse.
Why it matters: If the reverse alarm is muted, pedestrians may not realize the vehicle is reversing, increasing the risk of injury.
Remedy
Dennis Eagle will notify owners, and dealers will remove the reverse alarm mute switch and install a blanking plate, free of charge. The recall began January 21, 2019. Owners may contact Dennis Eagle customer service at 1-813-440-8136. Dennis Eagle's number for this recall is FSI 1240.
Owner notification: January 21, 2019 · Filing manufacturer: Dennis Eagle Inc.
NHTSA 18V653000
- Component
- ELECTRICAL SYSTEM
- Report received
- September 21, 2018
- Potential units
- 5campaign-wide
Defect and consequence
Defect: Dennis Eagle Inc. (Dennis Eagle) is recalling certain 2017-2018 Dennis Eagle Elite garbage trucks. The ignition barrels on these vehicles may have been improperly secured, allowing the housing to rotate freely and ignition wiring to become detached, possibly resulting in a stall.
Why it matters: A vehicle stall can increase the risk of a crash.
Remedy
Dennis Eagle will notify owners, and dealers will install a metal anti-rotation ring to keep the ignition barrel secured, free of charge. The recall began October 2, 2018. Owners may contact Dennis Eagle customer service at 1-813-440-8136.
Owner notification: October 2, 2018 · Filing manufacturer: Dennis Eagle Inc.
02 / COMPONENT BREADTH