01 / OFFICIAL CAMPAIGNS
2017 Volkswagen Tiguan recall campaigns
NHTSA 21V321000
- Component
- UNKNOWN OR OTHER
- Report received
- May 5, 2021
- Potential units
- 46campaign-wide
Defect and consequence
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Touareg GP, Tiguan, Golf A6, E-Golf GP, CCF, 2016-2017 Passat GP, 2018-2019 Golf R GP, and 2018 Atlas vehicles. These internal-use vehicles were sold without confirmation that they were built to all applicable regulatory requirements and may have been modified prior to sale. As such, these vehicles may fail to comply with the requirements of various Federal Motor Vehicle Safety Standards.
Why it matters: Vehicles that do not meet all regulatory requirements may have an increased risk of injury, crash, or fire.
Remedy
Volkswagen will repurchase the vehicles. Owner notification letters were mailed May 20, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01F1.
Owner notification: May 20, 2021 · Filing manufacturer: Volkswagen Group of America, Inc.
NHTSA 18V329000
- Component
- UNKNOWN OR OTHER
- Report received
- May 16, 2018
- Potential units
- 252campaign-wide
Defect and consequence
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
Why it matters: If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
Remedy
Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. The recall began November 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298.
Owner notification: November 29, 2018 · Filing manufacturer: Volkswagen Group of America, Inc.
NHTSA 18V102000
- Component
- AIR BAGS
- Report received
- February 9, 2018
- Potential units
- 3,768campaign-wide
Defect and consequence
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017-2018 Tiguan Limited vehicles. The front driver air bag installed on these vehicles may not be intended for use in vehicles sold in the United States. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection.".
Why it matters: In the event of a crash, the incorrect air bags may not protect the driver as intended, increasing the risk of injury.
Remedy
Volkswagen will notify owners, and dealers will replace the steering wheel and front driver air bag module, free of charge. The recall began May 30, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69V2.
Owner notification: May 30, 2018 · Filing manufacturer: Volkswagen Group of America, Inc.
NHTSA 16V955000
- Component
- AIR BAGS, SEAT BELTS
- Report received
- December 29, 2016
- Potential units
- 5,947campaign-wide
Defect and consequence
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2017 Audi A7, A4, A6, Volkswagen Golf and Tiguan vehicles and 2016 Volkswagen e-Golf vehicles for driver frontal air bags, passenger frontal air bags or head air bags that may not deploy properly. Additionally, certain 2017 Audi Q7, A4 Sedan, A4 Allroad, and 2018 Audi Q5 vehicles are being recalled because the seat belt pretensioners may not activate properly.
Why it matters: In the event of a crash, if the air bags and/or the seat belt pretensioners do not inflate or function properly, the vehicle occupants have an increased risk of injury.
Remedy
Volkswagen and Audi will notify owners, and dealers will replace the affected air bags and seat belt pretensioners, free of charge. The recall began April 2017. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834.
Owner notification: February 28, 2017 · Filing manufacturer: Volkswagen Group of America, Inc.
02 / COMPONENT BREADTH