01 / OFFICIAL CAMPAIGNS
2017 Jayco Greyhawk recall campaigns
NHTSA 20V548000
- Component
- EQUIPMENT
- Report received
- September 9, 2020
- Potential units
- 3,113campaign-wide
Defect and consequence
Defect: Jayco, Inc. (Jayco) is recalling certain 2016-2019 Jayco Greyhawk, 2016 and 2018-2019 Jayco Redhawk, 2017 Jayco Envoy 200 Series and 2018-2019 Entegra Odyssey, Jayco Esteem, and Jayco Greyhawk Prestige motorhomes. The mounting brackets for the leveling system hydraulic pump and reservoir may fail allowing the components to contact the ground.
Why it matters: Contact with the ground may cause the pump and reservoir to detach or leak hydraulic fluids, increasing the risk of a crash.
Remedy
Jayco will notify owners and dealers will install an additional support bracket, free of charge. The recall began November 6, 2020. Owners may contact Jayco's customer service at 1-800-517-9137. Jayco's number for this recall is 9901519.
Owner notification: November 6, 2020 · Filing manufacturer: Jayco, Inc.
NHTSA 20V405000
- Component
- EQUIPMENT
- Report received
- July 14, 2020
- Potential units
- 3,629campaign-wide
Defect and consequence
Defect: Jayco, Inc. (Jayco) is recalling certain 2016-2018 Greyhawk and Redhawk and 2018 Envoy 100 and 200 Series motorhomes. The mounting bracket for the leveling system hydraulic pump may fail and allow the pump or the fluid reservoir to contact the ground.
Why it matters: If the mounting bracket fails and allows the pump and reservoir to contact the ground and possibly detach or leak hydraulic fluids, increasing the risk of a crash.
Remedy
Jayco will notify owners and dealers will add a support bracket to reinforce the existing support bracket, free of charge. The recall began December 8, 2020. Owners may contact Jayco's customer service at 1-800-517-9137. Jayco's number for this recall is 9903515.
Owner notification: December 8, 2020 · Filing manufacturer: Jayco, Inc.
NHTSA 17V590000
- Component
- EQUIPMENT
- Report received
- September 22, 2017
- Potential units
- 374campaign-wide
Defect and consequence
Defect: Jayco, Inc. (Jayco) is recalling certain 2016-2017 Greyhawk motorhomes, model 29ME. Damage to the liquid propane (LP) line can occur by the line being melted by the vehicle's exhaust pipe, contacting the drive shaft, or being kinked at the p-clamp.
Why it matters: A damaged LP line can increase the risk of a fire.
Remedy
Jayco will notify owners, and dealers will inspect the LP lines, correcting them or replacing them as necessary, free of charge. The recall began on October 13, 2017. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903361.
Owner notification: October 13, 2017 · Filing manufacturer: Jayco, Inc.
02 / COMPONENT BREADTH