01 / OFFICIAL CAMPAIGNS
2017 Heartland Sundance recall campaigns
NHTSA 19V525000
- Component
- ELECTRICAL SYSTEM
- Report received
- July 12, 2019
- Potential units
- 5,598campaign-wide
Defect and consequence
Defect: Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2017 Bighorn Traveler, 2016-2020 Elkridge, Elkridge Ex, 2019-2020 Milestone, 2017-2018 North Peak, 2016-2017 Oakmont, 2017-2020 Pioneer FW, 2016-2018 Prowler FW, 2017-2019 Sundance and Sundance XLTFW trailers. The A/C electrical connector may have been improperly installed, possibly causing increased electrical resistance and the connection to overheat.
Why it matters: Overheating of the connection can increase the risk of a fire.
Remedy
Heartland will notify owners, and dealers will correct the electrical connections, free of charge. The recall began on September 5, 2019. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99.01.47.
Owner notification: September 5, 2019 · Filing manufacturer: Heartland Recreational Vehicles, LLC
NHTSA 17V091000
- Component
- EQUIPMENT
- Report received
- February 10, 2017
- Potential units
- 3campaign-wide
Defect and consequence
Defect: Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2017 Sundance recreational trailers. The Federal Certification label on these vehicles may not have the Gross Vehicle Weight Rating (GVWR) listed on the label. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification.".
Why it matters: If the GVWR is not listed, the operator would not know the trailer's weight limit and may overload the vehicle, increasing the risk of a crash.
Remedy
Heartland will notify owners, and will provide them a replacement certification label, free of charge. The recall began on March 1, 2017. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99.01.32.
Owner notification: March 1, 2017 · Filing manufacturer: Heartland Recreational Vehicles, LLC
NHTSA 16V566000
- Component
- ELECTRICAL SYSTEM, EXTERIOR LIGHTING
- Report received
- August 1, 2016
- Potential units
- 4,585campaign-wide
Defect and consequence
Defect: Heartland Recreational Vehicles, LLC (Heartland) is recalling certain model year 2016-2017 Wilderness and Mallard travel trailers, 2015-2017 Elkridge fifth wheel travel trailers, and 2017 Sundance and Torque travel trailers. The affected vehicles have an LED light on the front cap of the camper that may short circuit and overheat.
Why it matters: If the light overheats there would be an increased risk of a fire.
Remedy
Heartland will notify owners, and dealers will replace the light with one that has built-in voltage protection. The recall began on September 1, 2016. Owners may contact Heartland customer service at 1-877-262-8032.
Owner notification: September 1, 2016 · Filing manufacturer: Heartland Recreational Vehicles, LLC
02 / COMPONENT BREADTH