01 / OFFICIAL CAMPAIGNS
2017 Freightliner Sprinter 3500 recall campaigns
NHTSA 21V042000
- Component
- ELECTRONIC STABILITY CONTROL (ESC)
- Report received
- February 3, 2021
- Potential units
- 48,667campaign-wide
Defect and consequence
Defect: Daimler Vans USA, LLC (DVUSA) is recalling certain 2012-2018 Mercedes Benz Sprinter 3500 and Freightliner Sprinter 3500 vehicles upfitted into campers or recreational vehicles. The Electronic Stability Control (ESC) unit may become disabled on these vehicles.
Why it matters: If ESC becomes disabled, vehicle driving stability may be impacted under certain driving conditions, increasing the risk of a crash.
Remedy
DVUSA will notify owners, and dealers will replace the rear-wheel speed sensor with a more robust sensor, free of charge. DVUSA issued owners an interim notification on March 10, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is NC3DREZAHA.
Owner notification: August 20, 2021 · Filing manufacturer: Daimler Vans USA, LLC
NHTSA 20V663000
- Component
- STEERING
- Report received
- October 28, 2020
- Potential units
- 47,667campaign-wide
Defect and consequence
Defect: Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The hydraulic power steering return line hoses may detach at their connection points under certain operating conditions, causing hydraulic fluid to leak.
Why it matters: The sudden loss of power steering assist and hydraulic steering fluid leaking onto the roadway may increase the risk of a crash.
Remedy
DVUSA will notify owners, and dealers will check the return line connections of the power steering system, correcting it as needed, free of charge. The recall began December 23, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this campaign is NV3LETULPE.
Owner notification: December 23, 2020 · Filing manufacturer: Daimler Vans USA, LLC
NHTSA 19V004000
- Component
- AIR BAGS
- Report received
- January 8, 2019
- Potential units
- 88,388campaign-wide
Defect and consequence
Defect: Daimler Vans USA, LLC (DVUSA) is recalling certain 2014-2017 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Why it matters: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy
DVUSA will notify owners, and dealers will replace the front passenger air bag module, free of charge. The recall began March 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267.
Owner notification: March 15, 2019 · Filing manufacturer: Daimler Vans USA, LLC
NHTSA 19V003000
- Component
- AIR BAGS
- Report received
- January 8, 2019
- Potential units
- 71,301campaign-wide
Defect and consequence
Defect: Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2017 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the driver frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the driver frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Why it matters: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy
DVUSA will notify owners, and dealers will replace the front driver air bag module, free of charge. The recall is began March 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267.
Owner notification: March 15, 2019 · Filing manufacturer: Daimler Vans USA, LLC
NHTSA 18V288000
- Component
- STRUCTURE
- Report received
- May 3, 2018
- Potential units
- 153campaign-wide
Defect and consequence
Defect: Daimler Vans USA, LLC (DVUSA) is recalling certain 2017 Mercedes-Benz and Freightliner Sprinter 2500 and 3500 vehicles. These vehicles may be missing spot welds on the front side wall, connecting the door portal to the hinge reinforcements in the A-pillar area, possibly affecting vehicle strength in a crash.
Why it matters: If the missing welds affect body strength, there may be an increased risk of injury in the event of a crash.
Remedy
DVUSA will notify owners, and dealers will inspect the vehicles and add any missing spot welds, free of charge. The recall began on July 2, 2018. Owners may contact DVUSA customer service at 1-877-762-8267.
Owner notification: July 2, 2018 · Filing manufacturer: Daimler Vans USA, LLC
NHTSA 17V804000
- Component
- LANE DEPARTURE
- Report received
- December 14, 2017
- Potential units
- 2,177campaign-wide
Defect and consequence
Defect: Daimler Vans USA, LLC (DVUSA) is recalling certain 2017 Mercedes-Benz Sprinter 3500 and Freightliner Sprinter 3500 vehicles equipped with the Crosswind Assist function. In the event of strong crosswind, automatic brake interventions by the vehicle dynamics control system (ADAPTIVE ESP) might not be activated.
Why it matters: If Crosswind Assist system does not activate the automatic braking system as expected in the event of a strong crosswind, there would be an increased risk of a crash.
Remedy
DVUSA will notify owners, and dealers will update the ESP control unit with corrected software, free of charge. The recall is expected to begin in January 2018. Owners may contact DVUSA customer service at 1-854-888-3214.
Owner notification: February 2, 2018 · Filing manufacturer: Daimler Vans USA, LLC
NHTSA 17V742000
- Component
- TIRES
- Report received
- November 21, 2017
- Potential units
- 773campaign-wide
Defect and consequence
Defect: Daimler Vans USA, LLC (DVUSA) is recalling certain 2017 Mercedes-Benz and Freightliner Sprinter 2500 and 3500 vans. The spare tire holder under the vehicle may not be properly secured.
Why it matters: If the spare tire holder is not properly secured, the spare tire may separate from the vehicle and become a road hazard, increasing the risk of a crash.
Remedy
DVUSA will notify owners and dealers will lift the spare tire holder completely and tighten the securing screws as necessary, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact DVUSA custom service at 1-854-888-3214.
Owner notification: January 19, 2018 · Filing manufacturer: Daimler Vans USA, LLC
02 / COMPONENT BREADTH