01 / OFFICIAL CAMPAIGNS
2015 Volkswagen E-Golf recall campaigns
NHTSA 18V329000
- Component
- UNKNOWN OR OTHER
- Report received
- May 16, 2018
- Potential units
- 252campaign-wide
Defect and consequence
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
Why it matters: If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
Remedy
Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. The recall began November 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298.
Owner notification: November 29, 2018 · Filing manufacturer: Volkswagen Group of America, Inc.
NHTSA 16V138000
- Component
- ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
- Report received
- March 7, 2016
- Potential units
- 5,561campaign-wide
Defect and consequence
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015-2016 e-Golf vehicles manufactured May 21, 2014, to March 1, 2016. Oversensitive diagnostics for the high-voltage battery management system may falsely detect an electrical surge resulting in the vehicle's electric drive motor shutting down unexpectedly.
Why it matters: An unexpected vehicle shutdown can increase the risk of a crash.
Remedy
Volkswagen has notified owners, and dealers will update the battery management software, free of charge. The recall began March 15, 2016. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 93B4.
Owner notification: March 17, 2016 · Filing manufacturer: Volkswagen Group of America, Inc.
NHTSA 15V627000
- Component
- AIR BAGS
- Report received
- October 7, 2015
- Potential units
- 993campaign-wide
Defect and consequence
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015 Jetta vehicles manufactured September 8, 2014, to November 28, 2014, Golf vehicles manufactured April 2, 2014, to December 3, 2014, and E-Golf vehicles manufactured July 26, 2014, to October 18, 2014. The affected vehicles are equipped a Passenger Occupant Detection System (PODS) that may have been manufactured improperly. As a result, the front passenger seat occupant may be improperly classified or may not be detected.
Why it matters: In the event of a crash, if the front passenger seat occupant is incorrectly classified or non-detected, the passenger frontal air bag may deploy improperly or not at all, increasing the risk of occupant injury.
Remedy
Volkswagen will notify owners, and dealers will replace the PODS control module, free of charge. The recall began on November 20, 2015. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswgen's number for this recall is 69L6.
Owner notification: November 20, 2015 · Filing manufacturer: Volkswagen Group of America, Inc.
02 / COMPONENT BREADTH