01 / OFFICIAL CAMPAIGNS
2015 Mercedes Benz Sprinter 2500 recall campaigns
NHTSA 15V261000
- Component
- ENGINE AND ENGINE COOLING
- Report received
- May 5, 2015
- Potential units
- 1,335campaign-wide
Defect and consequence
Defect: Mercedes-Benz USA, LLC - DBA Sprinter (Mercedes) is recalling certain model year 2015 Sprinter 2500 and Sprinter 3500 vehicles manufactured February 28, 2014, to January 22, 2015. In the affected vehicles, oil may leak from around the chain tensioner gasket area.
Why it matters: Leaking oil may drip onto a hot engine surface, increasing the risk of a fire. Additionally, the leaking oil may be a road hazard for other vehicles, increasing the risk of a crash.
Remedy
Mercedes will notify owners, and dealers will replace the chain tensioner gasket, free of charge. The recall began May 18, 2015. Owners may contact Mercedes customer service at 1-877-762-8267. Note: This recall is an expansion of 14V-764.
Owner notification: May 18, 2015 · Filing manufacturer: Mercedes-Benz USA, LLC - DBA Sprinter
NHTSA 15V082000
- Component
- STRUCTURE
- Report received
- February 10, 2015
- Potential units
- 5,586campaign-wide
Defect and consequence
Defect: Mercedes-Benz USA, LLC - DBA Sprinter (Sprinter) is recalling certain model year 2015 Sprinter 2500 and 3500 vehicles manufactured July 1, 2014, to October 14, 2014. In the affected vehicles, the abutting wedge, a component attached to the door jamb to make opening the door easier after a severe frontal impact, may have been installed incorrectly.
Why it matters: If a vehicle that has an incorrectly installed abutting wedge is involved in a severe frontal accident, a greater force may be necessary to open the doors, increasing the risk of injury.
Remedy
Sprinter will notify owners, and dealers will check the installation of the abutting wedge, correcting it as necessary, free of charge. The recall began in March 2015. Owners may contact Sprinter customer service at 1-877-762-8267.
Owner notification: March 31, 2015 · Filing manufacturer: Mercedes-Benz USA, LLC - DBA Sprinter
NHTSA 14V764000
- Component
- ENGINE AND ENGINE COOLING
- Report received
- December 1, 2014
- Potential units
- 8,279campaign-wide
Defect and consequence
Defect: Mercedes-Benz USA, LLC - DBA Sprinter (Mercedes) is recalling certain model year 2014-2015 Sprinter 2500, and Sprinter 3500 vehicles manufactured February 28, 2014, to November 21, 2014. In the affected vehicles, oil may leak from around the chain tensioner gasket area.
Why it matters: Leaking oil may drip onto a hot engine surface, increasing the risk of a fire. Additionally, the leaking oil may be a road hazard for other vehicles, increasing the risk of a crash.
Remedy
Mercedes will notify owners, and dealers will replace the chain tensioner gasket, free of charge. The recall began on December 19, 2014. Owners may contact Mercedes customer service at 1-877-762-8267. Mercedes' number for this recall is 2014120003.
Owner notification: December 19, 2014 · Filing manufacturer: Mercedes-Benz USA, LLC - DBA Sprinter
02 / COMPONENT BREADTH