01 / OFFICIAL CAMPAIGNS
2014 Turtle Top Vanterra recall campaigns
NHTSA 18V603000
- Component
- EQUIPMENT ADAPTIVE/MOBILITY
- Report received
- September 10, 2018
- Potential units
- 180campaign-wide
Defect and consequence
Defect: Turtle Top is recalling certain 2013-2018 Turtle Top Odyssey, VanTerra, and Terra Transit transit buses, equipped with Ricon S-Series and K-Series Titanium Wheelchair Lifts. The wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle floor height.
Why it matters: If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards toward the vehicle when exiting the lift, increasing their risk of injury.
Remedy
Turtle Top will notify owners and dealers will replace the lift positioning input cam, free of charge. The recall began November 7, 2019. Owners may contact Turtle Top customer service at 1-800-296-2105.
Owner notification: November 7, 2018 · Filing manufacturer: Turtle Top
NHTSA 15V526000
- Component
- BACK OVER PREVENTION
- Report received
- August 18, 2015
- Potential units
- 14campaign-wide
Defect and consequence
Defect: Turtle Top is recalling certain model year 2014-2015 Odyssey transit buses manufactured March 12, 2014, to June 30, 2015, 2014 Odyssey XLT transit buses manufactured January 15, 2015, to April 22, 2015, and 2014 Van Terra transit buses manufactured May 6, 2014, to June 30, 2015. The affected vehicles are equipped with a back up camera system which may display images from the camera in reverse.
Why it matters: If an object or person are on the left side of the screen but are actually on the right side of the vehicle, or vice versa, there is an increased risk of a crash.
Remedy
Turtle Top will work with ASA Electronics to notify owners, and dealers will replace the camera unit, free of charge. The recall began on September 18, 2015. Owners may contact Turtle Top customer service at 1-574-831-4340 or ASA Electronics at 1-877-384-4400. Turtle Top's number for this recall is 15E-050.
Owner notification: September 18, 2015 · Filing manufacturer: Turtle Top
NHTSA 15V396000
- Component
- ELECTRICAL SYSTEM, EQUIPMENT
- Report received
- June 22, 2015
- Potential units
- 355campaign-wide
Defect and consequence
Defect: Turtle Top is recalling certain model year 2006-2014 Odyssey, 2011 Odyssey LT, 2006-2012 Terra Transport, 2014 Terra Transport, and 2014 Van Terra vehicles built on a GM chassis with a 6.6L engine. The affected transit buses and MPV specialty vehicles are equipped with Trans-Air add-on compressor mount kits, part numbers 4012506-01, 4012506-02, 4013126-01, 4013126-02, 4013235-01, 4013235-02, 4012909, 4013125, 4013222 and 717173 installed by Trans-Air personnel. After installing the compressor, a power distribution terminal strip may not have been properly reconnected.
Why it matters: If the power distribution terminal strip has a poor connection or a loose connection, the strip may arc or overheat, increasing the risk of a vehicle fire.
Remedy
Turtle Top will notify owners, and dealers will inspect the power distribution terminal strip connection, correcting it as necessary, free of charge. The recall began on August 19, 2015. Owners may contact Turtle Top customer service at 1-800-673-2446.
Owner notification: August 19, 2015 · Filing manufacturer: Turtle Top
02 / COMPONENT BREADTH