01 / OFFICIAL CAMPAIGNS
2014 Toyota Prius V recall campaigns
NHTSA 20V369000
- Component
- HYBRID PROPULSION SYSTEM
- Report received
- June 24, 2020
- Potential units
- 266,638campaign-wide
Defect and consequence
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013-2015 Prius and 2014-2017 Prius V vehicles not included in recall 18V-684. Excessive voltage in the Intelligent Power Module (IPM) within the inverter may cause the hybrid system to shut down, causing the vehicle to stall while being driven.
Why it matters: An unexpected hybrid power system shut down may increase the risk of a crash.
Remedy
Toyota will notify owners, and dealers will perform a software update for the hybrid system. If the vehicle has experienced an inverter failure with certain hybrid system faults related to this condition, the inverter assembly will be repaired or replaced, prior to software update. All repairs will be performed free of charge. This recall began July 24, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is 20TB10 / 20TA10.
Owner notification: July 24, 2020 · Filing manufacturer: Toyota Motor Engineering & Manufacturing
NHTSA 18V684000
- Component
- HYBRID PROPULSION SYSTEM
- Report received
- October 4, 2018
- Potential units
- 807,329campaign-wide
Defect and consequence
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2014 Toyota Prius and 2012-2014 Toyota Prius V vehicles. Excessive voltage in the Intelligent Power Module (IPM) within the inverter may cause the hybrid system to shut down, causing the vehicle to stall while being driven.
Why it matters: If the hybrid system shuts down unexpectedly, it can increase the risk of a crash.
Remedy
Toyota will notify owners, and dealers will update the software for the motor/generator control electronic control unit (ECU) and the hybrid control ECU as necessary, free of charge. The recall began January 22, 2019. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is J0V. Note: The software updates in this recall are needed even if the vehicle had the software previously updated under recalls 14V-053 or 15V-449.
Owner notification: January 22, 2019 · Filing manufacturer: Toyota Motor Engineering & Manufacturing
NHTSA 15V449000
- Component
- HYBRID PROPULSION SYSTEM
- Report received
- July 15, 2015
- Potential units
- 108,624campaign-wide
Defect and consequence
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2012-2014 Prius V vehicles manufactured August 22, 2011, to June 30, 2014. A component within the hybrid inverter assembly may overheat, causing the hybrid system to reduce output power allowing the vehicle to only drive a short distance. In some circumstances, the hybrid system may shut down causing the vehicle to stop while being driven.
Why it matters: The vehicle may enter a fail-safe/limp-home mode that limits the drivability of the vehicle. The hybrid system could also shut down completely resulting in a vehicle stall, increasing the risk of a crash.
Remedy
Toyota will notify owners, and dealers will update the software for the motor/generator control electronic control unti (ECU) and the hybrid control ECU, free of charge. The recall began on July 30, 2015. Owners may contact Toyota customer service at 1-888-270-9371.
Owner notification: July 30, 2015 · Filing manufacturer: Toyota Motor Engineering & Manufacturing
NHTSA 15V013000
- Component
- AIR BAGS
- Report received
- January 16, 2015
- Potential units
- 4,971campaign-wide
Defect and consequence
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2014-2015 Toyota Prius V vehicles manufactured November 7, 2013, to January 7, 2015. The occupant classification system (OCS) that activates or deactivates the passenger seat air bag system may be improperly calibrated. As a result, the passenger air bag may not deploy in a vehicle crash. As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) No. 208, "Occupant Crash Protection.".
Why it matters: If the air bag does not deploy as intended, there is an increased risk of injury in the event of a crash.
Remedy
Toyota will notify owners, and dealers will re-calibrate of the OCS system, free of charge. The recall began February 12, 2015. Owners may contact Toyota customer service at 1-800-331-4331.
Owner notification: February 12, 2015 · Filing manufacturer: Toyota Motor Engineering & Manufacturing
02 / COMPONENT BREADTH