01 / OFFICIAL CAMPAIGNS
2014 Mack Pinnacle (Chu) recall campaigns
NHTSA 16V929000
- Component
- SUSPENSION
- Report received
- December 23, 2016
- Potential units
- 200campaign-wide
Defect and consequence
Defect: Mack Trucks, Inc. (Mack) is recalling certain model year 2012, 2014-2015 and 2017 Granite (GU), 2012-2017 Pinnacle (CHU, CXU), and 2013-2015 and 2017 Titan (TD) trucks manufactured January 7, 2011, to September 29, 2016. The affected vehicles were built with front wheel hubs that cannot support the gross axle weight rating of the front axle.
Why it matters: Overloaded front wheel hubs can result in premature failure of the hubs, bearings, and the related components, which can cause the front hub assembly to separate from the front axle. Because of this, the driver may lose control of the vehicle or parts may be dropped on the road, increasing the risk of a crash.
Remedy
Mack will notify owners, and dealers will replace the hub assemblies, free of charge. The recall began on February 16, 2017. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0406.
Owner notification: February 16, 2017 · Filing manufacturer: Mack Trucks, Inc.
NHTSA 16V099000
- Component
- POWER TRAIN
- Report received
- February 19, 2016
- Potential units
- 33,981campaign-wide
Defect and consequence
Defect: Mack Trucks, Inc. (Mack) is recalling certain model year 2012-2016 Granite (GU), Pinnacle (CHU, CXU), TerraPro (LEU, MRU), Titan (TD), and LR trucks manufactured from September 1, 2011, through September 8, 2015. The cap nut that retains the interaxle driveshaft yoke to the rear axle input shaft may loosen.
Why it matters: If he cap nut loosens and falls off, the yoke can separate from the axle input shaft and allow the drive shaft to disconnect, increasing the risk of a crash.
Remedy
Mack will notify owners, and dealers will replace the cap nut. The input shaft threads will be inspected for damage. Any damaged input shaft will be replaced. These repairs will be performed free of charge. An interim notice was sent to owners on April 25, 2016. The recall began on June 7, 2016. Owners may contact Mack customer service at 1-610-709-2131. Mack's recall campaign number for this recall is SC0399.
Owner notification: June 7, 2016 · Filing manufacturer: Mack Trucks, Inc.
NHTSA 15V644000
- Component
- TRAILER HITCHES
- Report received
- October 13, 2015
- Potential units
- 448campaign-wide
Defect and consequence
Defect: Mack Trucks, Inc. (Mack) is recalling certain model year 2011-2014 Pinnacle (CHU and CXU) trucks manufactured September 10, 2010, to June 17, 2013. The affected trucks are equipped with Fontaine Ultra LT Fifth Wheel connectors, which, due to cumulative damage to the fifth wheel and its locking mechanism, have a locking mechanism that may fail to operate or to properly engage.
Why it matters: If the fifth wheel and locking mechanism are sufficiently damaged, the locking mechanism may fail to operate as intended and the trailer may unexpectedly detach from the tractor, increasing the risk of a crash.
Remedy
Mack will notify owners, and Fontaine dealers will replace the fifth wheel with an Ultra NT model fifth wheel, free of charge. The recall began on November 18, 2015. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0395.
Owner notification: November 18, 2015 · Filing manufacturer: Mack Trucks, Inc.
NHTSA 15V522000
- Component
- ELECTRICAL SYSTEM, SERVICE BRAKES, AIR
- Report received
- August 17, 2015
- Potential units
- 62campaign-wide
Defect and consequence
Defect: Mack Trucks, Inc. (Mack) is recalling certain model year 2013 and 2015 Titan (TD), model year 2014 and 2015 Pinnacle (CHU), and model years 2009-2010, 2012, and 2014-2016 Granite (GU) trucks. The chassis harness and air lines may not be properly clipped to the crossmember, which can allow the cables and air lines to fall and get twisted in the driveline.
Why it matters: If the electrical cables and air lines were to fall and get tangled in the driveline, it could affect the electrical system and braking system, increasing the risk of a vehicle crash.
Remedy
Mack will notify owners, and dealers will inspect the vehicles and properly clip the harness and air lines, free of charge. The recall began on September 30, 2015. Owners may contact Mack customer service at 1-800-528-6586. Mack's number for this recall is SC0393.
Owner notification: September 30, 2015 · Filing manufacturer: Mack Trucks, Inc.
02 / COMPONENT BREADTH