01 / OFFICIAL CAMPAIGNS
2012 Mercedes-Benz CLS550 recall campaigns
NHTSA 17V177000
- Component
- AIR BAGS, ELECTRICAL SYSTEM
- Report received
- March 14, 2017
- Potential units
- 51campaign-wide
Defect and consequence
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 AMG GT-S, GLC300, CLA250 and GLE300d 4Matic vehicles, 2013 C250, E350 BlueTec and G63 AMG vehicles, 2008-2014 C300 vehicles, 2013-2014 C300 4Matic and ML350 4Matic vehicles, 2009 C350 vehicles, 2014 CLS550, E350 4Matic, E350 Coupe 4Matic, E350 Wagon 4Matic, GLK350 and SL550 vehicles, 2012 CLS550 4Matic vehicles, 2012-2016 E350 vehicles, 2016-2017 GL450 4Matic vehicles, 2012-2014 ML350 4Matic BlueTec vehicles, 2015 S550, S550 4Matic and C300 4Matic Sedan vehicles, 2015-2016 C300 Sedan vehicles, and 2017 SL63 AMG vehicles. Various control units on these vehicles may have been updated with incorrect software, potentially affecting the correct deployment of the air bags in the event of a crash.
Why it matters: If the air bags do not deploy as intended in the event of a crash, there would be an increased risk of injury in the event of a crash.
Remedy
MBUSA will notify owners, and dealers will update software in the affected control units, free of charge. The recall began April 21, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
Owner notification: April 21, 2017 · Filing manufacturer: Mercedes-Benz USA, LLC.
NHTSA 15V137000
- Component
- EXTERIOR LIGHTING
- Report received
- March 10, 2015
- Potential units
- 30,141campaign-wide
Defect and consequence
Defect: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2015 CLS 400 and CLS 400 4matic, 2012-2015 CLS 550 and CLS 550 4matic, 2012-2013 CLS 63, 2014 CLS 63, and 2014-2015 CLS 63P. The affected vehicles have LED tail lights that may not light on the sides, reducing the rear side visibility of the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, Reflective Devices, and Associated Equipment.".
Why it matters: Reduced rear side marker illumination may prevent other drivers from seeing the vehicle, increasing the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will update the lighting controller software, free of charge. The recall began April 6, 2015. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2015030005.
Owner notification: April 6, 2015 · Filing manufacturer: Mercedes-Benz USA, LLC.
NHTSA 12V533000
- Component
- LATCHES/LOCKS/LINKAGES
- Report received
- November 6, 2012
- Potential units
- 23campaign-wide
Defect and consequence
Defect: Mercedes-Benz is recalling certain model year 2012 CLS550 and CLS550 4Matic vehicles, manufactured December 01, 2011, through December 13, 2011. The bolts that hold the hood's secondary latch striker may have been insufficiently tightened.
Why it matters: The reduced torque of the striker bolts might lead to a loosening of the bolts. If two of the four bolts securing the striker became loose, the secondary hood latch function would become ineffective. If this problem combines with a failure of the primary hood lock or if the hood is not properly closed, the hood could open while driving, increasing the risk of a vehicle crash.
Remedy
Mercedes-Benz will notify owners, and dealers will check and retighten the bolts as necessary. Mercedes-Benz notified the owners by phone for this campaign starting on 11/21/2012. Owners may contact Mercedes-Benz at 1-800-367-6372.
Owner notification: November 21, 2012 · Filing manufacturer: Mercedes-Benz USA, LLC.
02 / COMPONENT BREADTH