01 / OFFICIAL CAMPAIGNS
2012 Keystone Passport recall campaigns
NHTSA 17V755000
- Component
- EQUIPMENT
- Report received
- November 22, 2017
- Potential units
- 1,205,997campaign-wide
Defect and consequence
Defect: Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf.
Why it matters: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy
Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Owner notification: January 15, 2018 · Filing manufacturer: Keystone RV Company
NHTSA 16V600000
- Component
- EQUIPMENT
- Report received
- August 15, 2016
- Potential units
- 51,585campaign-wide
Defect and consequence
Defect: Keystone RV Company (Keystone) is recalling certain model year 2011-2017 Bullet and Passport recreational trailers. The affected vehicles are equipped with an air conditioner LCD thermostat that may not be properly wired.
Why it matters: If the thermostat is wired improperly, any damage to the thermostat wiring may result in an electrical short, increasing the risk of a fire.
Remedy
Keystone will notify owners, and dealers will correct the wiring at the air conditioner control box, free of charge. The recall began on October 7, 2016. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 16-261.
Owner notification: October 7, 2016 · Filing manufacturer: Keystone RV Company
NHTSA 11V513000
- Component
- EQUIPMENT
- Report received
- October 17, 2011
- Potential units
- 30campaign-wide
Defect and consequence
Defect: Keystone is recalling certain model year 2012 passport travel trailers manufactured from september 15, 2011, through september 28, 2011. the rear living room is missing an egress window.
Why it matters: In the event that an emergency evacuation is necessary, the absence of an egress window will increase the risk of personal injury.
Remedy
Dealers will replace the window currently installed with an egress window free of charge. the safety recall began on october 25, 2011. owners may contact keystone customer service at 1-866-425-4369.
Owner notification: October 25, 2011 · Filing manufacturer: KEYSTONE RV COMPANY
02 / COMPONENT BREADTH