01 / OFFICIAL CAMPAIGNS
2012 Crossroads Redwood recall campaigns
NHTSA 17V755000
- Component
- EQUIPMENT
- Report received
- November 22, 2017
- Potential units
- 1,205,997campaign-wide
Defect and consequence
Defect: Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf.
Why it matters: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy
Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Owner notification: January 15, 2018 · Filing manufacturer: Keystone RV Company
NHTSA 13V372000
- Component
- EQUIPMENT
- Report received
- August 20, 2013
- Potential units
- 1,931campaign-wide
Defect and consequence
Defect: Crossroads RV is recalling certain model year 2012-2014 Redwood recreational vehicles manufactured August 26, 2011, through August 14, 2013. While the vehicle is moving, shifting cargo may accidentally activate the switch used to deploy the power awning.
Why it matters: The awning may unfurl unexpectedly increasing the risk of a crash.
Remedy
Crossroads RV will notify owners, and dealers will install a cover over the switches, free of charge. The recall began on October 7, 2013. Owners may contact Crossroads RV by email at "[email protected]," or by phone at 1-855-226-7496.
Owner notification: October 7, 2013 · Filing manufacturer: Crossroads RV
NHTSA 12V050000
- Component
- SERVICE BRAKES, HYDRAULIC
- Report received
- February 13, 2012
- Potential units
- 6campaign-wide
Defect and consequence
Defect: Crossroads rv is recalling certain model year 2012 redwood recreational vehicles manufactured from august 26, 2011, through january 18, 2012, equipped with a hydraulic trailer brake pump. the hydraulic pump could fail and result in a loss of braking in the trailer.
Why it matters: A loss of braking can lead to loss of control of the trailer increasing the risk of a crash, serious injuries, or property damage.
Remedy
Crossroads rv will notify owners, and dealers will replace the hydraulic pumps free of charge. the safety recall began on february 17, 2012. owners may contact crossroads rv at 1-888-226-7496.
Owner notification: February 17, 2012 · Filing manufacturer: CROSSROADS RV
02 / COMPONENT BREADTH