01 / OFFICIAL CAMPAIGNS
2011 Ducati Diavel recall campaigns
NHTSA 11V413000
- Component
- STRUCTURE
- Report received
- August 15, 2011
- Potential units
- 919campaign-wide
Defect and consequence
Defect: Ducati is recalling certain model year 2011 diavel motorcycles manufactured from may 18, 2010, through june 13, 2011. the side stand was manufactured with insufficient material in the pivot area.
Why it matters: This could result in the possible bending and breakage of the side stand in the pivot area allowing the motorcycle to fall over possibly resulting in injury to the rider or others near the motorcycle.
Remedy
Ducati will notify owners, and authorized dealers will replace the side stand and pivot bolt free of charge. the safety recall began on september 20, 2011. owners may contact ducati at 1-800-231-6696 or go to their website at www.ducati.com.
Owner notification: September 20, 2011 · Filing manufacturer: DUCATI NORTH AMERICA
NHTSA 11V336000
- Component
- EQUIPMENT
- Report received
- June 27, 2011
- Potential units
- 964campaign-wide
Defect and consequence
Defect: Ducati is recalling certain model year 2011 diavel motorcycles manufactured from september 23, 2010, through may 12, 2011. the brass inserts installed in the chain guard may deform over time, resulting in the possible loosening of the license plate holder retaining screws on the rear swing-arm. this situation could cause the license plate holder to become loose during normal operation of the motorcycle.
Why it matters: Loosening of the license plate holder could interfere with the motorcycle's rear wheel rotation and thereby increase the risk of a crash.
Remedy
Ducati dealers will replace the chain guard with an updated version, manufactured with steel inserts. this service will be performed free of charge. the safety recall began on july 27, 2011. owners may contact ducati at 1-800-231-6696.
Owner notification: July 27, 2011 · Filing manufacturer: DUCATI NORTH AMERICA
NHTSA 11V253000
- Component
- STEERING
- Report received
- April 21, 2011
- Potential units
- 1,051campaign-wide
Defect and consequence
Defect: Ducati is recalling certain model year 2010-2011 multistrada 1200, and model year 2011, diavel motorcycles. the electronic steering lock may fail to disengage during the motorcycle "key-on" process. this has been linked directly to a certain revision of the hands free device software. it could result in a situation where the motorcycle's engine might start while the steering lock is still engaged. a rider could start the motorcycle and attempt to ride away while the steering is still locked.
Why it matters: The rider could experience the inability to steer increasing the risk of low speed tip-over or collision, thus increasing the potential for injury to the rider.
Remedy
The dealer will update the software of the hands free control unit free of charge. the recall is expected to begin during may 2011. owners may contact ducati at 1-800-231-6696.
Owner notification: May 13, 2011 · Filing manufacturer: DUCATI NORTH AMERICA
02 / COMPONENT BREADTH