01 / OFFICIAL CAMPAIGNS
2011 Dodge Journey recall campaigns
NHTSA 17V432000
- Component
- AIR BAGS
- Report received
- July 7, 2017
- Potential units
- 363,480campaign-wide
Defect and consequence
Defect: Chrysler (FCA US LLC) is recalling certain 2011-2015 Dodge Journey vehicles. In the affected vehicles, the driver's frontal air bag may unexpectedly deploy if the air bag wiring harness gets chafed within the steering wheel and short circuits.
Why it matters: Unexpected deployment of the driver's frontal air bag increases the risk of a crash or driver injury.
Remedy
Chrysler will notify owners, and dealers will inspect the air bag wiring within the steering wheel, replacing it if necessary. A protective cover will also be installed. These repairs will be made free of charge. The recall began August 28, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T47.
Owner notification: August 28, 2017 · Filing manufacturer: Chrysler (FCA US LLC)
NHTSA 16V273000
- Component
- STEERING
- Report received
- May 6, 2016
- Potential units
- 8,569campaign-wide
Defect and consequence
Defect: Chrysler (FCA US LLC) is recalling certain model year 2009-2016 Dodge Journey vehicles manufactured July 31, 2007, to November 12, 2016. After exposure to cold temperatures, the power steering return hose may rupture at engine start-up causing a loss of power steering assist.
Why it matters: A loss of power steering assist may require extra steering effort, especially at lower speeds, increasing the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will replace the power steering return hoses, steel tubes, and power steering oil cooler, free of charge. The recall began on May 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S08.
Owner notification: May 24, 2016 · Filing manufacturer: Chrysler (FCA US LLC)
NHTSA 15V431000
- Component
- ENGINE AND ENGINE COOLING
- Report received
- July 7, 2015
- Potential units
- 145,379campaign-wide
Defect and consequence
Defect: Chrysler (FCA US LLC) is recalling certain model year 2011-2015 Dodge Journey vehicles manufactured July 19, 2010, to May 26, 2015 and equipped with 2.4L engines. In the affected vehicles, the engine cover may detach from the engine and contact the exhaust manifold.
Why it matters: If the displaced engine cover contacts the exhaust manifold, there would be an increased risk of a vehicle fire.
Remedy
Chrysler will notify owners, and dealers will install an improved mounting system for the engine cover, free of charge. The recall began on October 15, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R32.
Owner notification: October 15, 2015 · Filing manufacturer: Chrysler (FCA US LLC)
NHTSA 11V315000
- Component
- STEERING
- Report received
- June 8, 2011
- Potential units
- 11,096campaign-wide
Defect and consequence
Defect: Chrysler is recalling certain model year 2011dodge journey, jeep wrangler, chrysler 200, chrysler 200 convertible, dodge avenger, dodge nitro, jeep liberty, dodge caliber, jeep compass, jeep patriot, dodge grand caravan and chrysler town & country vehicles. some of these vehicles may have been built with a missing or incorrectly installed steering column pivot rivet.
Why it matters: A missing or incorrectly installed rivet could compromise the ability of the steering column to support the occupant loads in the event of a frontal crash, decreasing the effectiveness of the frontal impact safety system. as a result, the condition may increase the potential for injury in a frontal crash.
Remedy
Dealers will inspect for rivet presence and alignment and repair the steering column pivot as required, free of charge. the safety recall began on july 4, 2011. owners may contact chrysler at 1-800-853-1403.
Owner notification: July 4, 2011 · Filing manufacturer: CHRYSLER GROUP LLC
02 / COMPONENT BREADTH