01 / OFFICIAL CAMPAIGNS
2010 Mack Cxu recall campaigns
NHTSA 14V208000
- Component
- EXTERIOR LIGHTING
- Report received
- April 18, 2014
- Potential units
- 44,047campaign-wide
Defect and consequence
Defect: Mack Trucks Inc. (Mack) is recalling certain model year 2010-2014 CHU, CXU, and MRU, 2007 CT and CV, 2008-2014 GU, and 2011-2014 LEU, and TD trucks manufactured February 28, 2006, through November 8, 2013, and equipped Hamsar Electronic Flasher. The hazard warning lights may fail.
Why it matters: A failure of the hazard warning lights could reduce the trucks visibility, increasing the risk of a crash.
Remedy
Mack will notify owners, and dealers will replace the electronic flasher unit, free of charge. The recall will begin by mid-June 2014. Interim letters went out to owners on June 23, 2014. The recall began on July 25, 2014. Owners may contact Mack customer service at 1-866-298-6586. Mack's number for this recall is SC0379.
Owner notification: July 25, 2014 · Filing manufacturer: Mack Trucks, Inc.
NHTSA 14V205000
- Component
- EXTERIOR LIGHTING
- Report received
- April 18, 2014
- Potential units
- 1,342campaign-wide
Defect and consequence
Defect: Mack Trucks Inc. (Mack) is recalling certain model year 2010-2015 CXU trucks manufactured November 20, 2009, through January 27, 2014, and equipped with dual vertical exhaust pipes. The white conspicuity reflectors on the rear of the cab could be blocked by the exhaust pipes. As such, these vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment.".
Why it matters: A blocked reflector makes the truck-tractor less visible when operating the vehicle without a trailer in the dark, increasing the risk of a crash.
Remedy
Mack will notify owners, and dealers will inspect the trucks and if the reflectors are blocked, they will add two vertical white reflectors to the rear glass , free of charge. The recall began on May 30, 2014. Owners may contact Mack Customer Service at 1-336-393-2000. Mack's number for this recall is SC0378.
Owner notification: May 30, 2014 · Filing manufacturer: Mack Trucks, Inc.
NHTSA 14V078000
- Component
- ELECTRICAL SYSTEM
- Report received
- February 21, 2014
- Potential units
- 70,208campaign-wide
Defect and consequence
Defect: Mack Trucks, Inc. (Mack) notified the agency on February 20, 2014, that they are recalling certain model year 2010-2012 CHU, CXU, GU and TD vehicles manufactured from June 16, 2009, through July 8, 2011. While continuing to research the scope of the issue, Mack expanded the recall on November 18, 2014 to include certain model year 2008-2009 and 2013-2014 CHU, CXU, GU and TD vehicles manufactured from June 16, 2009, through July 8, 2011. Having completed its investigation, Mack once again expanded the recall during February 2015 to include an additional 53,780 vehicles from model years 2007 and 2015. The recall now covers model year 2007-2015 includes CHU, CXU, GU and TD vehicles produced October 13, 2006, through October 3, 2014. In the affected vehicles, the Electronic Power Distribution Module (EPDM) may be contaminated from water leaks in, and around, the windshield. If exposed to water leaks, contaminants such as road salts may deposit on the EPDM.
Why it matters: Deposits of contaminants may result in the circuits being bridged, creating a high resistance short, increasing the risk of a fire.
Remedy
Mack has notified owners, and dealers will inspect the EPDM. If contamination has occurred, dealers will replace the EPDM and address the leak, free of charge. Owners of model year 2010-2012 CHU, CXU, GU and TD vehicles were initially notified April 24, 2014. Owners affected by the recall expansions were notified in February 2015. Owners may contact Mack Trucks at 1-336-393-2000. Mack's number for this recall is SC0375.
Owner notification: April 24, 2014 · Filing manufacturer: Mack Trucks, Inc.
NHTSA 12V434000
- Component
- ELECTRICAL SYSTEM, EXTERIOR LIGHTING
- Report received
- September 6, 2012
- Potential units
- 3,864campaign-wide
Defect and consequence
Defect: Mack is recalling certain model year 2007-2010 CHU and CXU vehicles, manufactured from October 13, 2006, through December 23, 2009 and equipped with daytime running lights and fog lights. A short in the fog light circuit may cause the low beam headlight circuit to cut out.
Why it matters: If the low beam headlights go out, the driver may lose visibility, increasing the risk of a crash.
Remedy
Mack will notify owners, and install an additional wiring harness on the affected vehicles, free of charge. The safety recall began on November 14, 2012. Owners may contact Mack Trucks at 1-800-866-1177.
Owner notification: November 14, 2012 · Filing manufacturer: MACK TRUCKS, INC
NHTSA 11V370000
- Component
- POWER TRAIN
- Report received
- July 21, 2011
- Potential units
- 475campaign-wide
Defect and consequence
Defect: Mack trucks is recalling certain model year 2010-2011 chu, cxu and gu heavy trucks manufactured from july 12, 2010, through july 23, 2010 for a potentially defective weld on the shaft that the clutch pedal attaches to.
Why it matters: If the weld fails, the pedal shaft may work its way loose and potentially cause the clutch pedal to fall to the floor, which would limit the driver's control of the vehicle increasing the risk of a crash.
Remedy
Dealers will replace the clutch pedal shaft free of charge. the safety recall began on august 29, 2011. owners may contact mack trucks at 1-800-866-1177.
Owner notification: August 29, 2011 · Filing manufacturer: MACK TRUCKS, INC
NHTSA 11V209000
- Component
- TRAILER HITCHES
- Report received
- March 31, 2011
- Potential units
- 808campaign-wide
Defect and consequence
Defect: Mack trucks is recalling certain model year 2008-2011 chu and cxu heavy trucks manufactured from january 2008 through july 2010. there may be an interference with the bolts used to secure the fifth wheel to the frame that can prevent the bolts from being torqued to specification.
Why it matters: The bolts may fail and could result in the fifth wheel coming loose causing the trailer to separate from the tractor increasing the risk of a crash.
Remedy
Dealers will inspect and replace the bolts as required free of charge. the safety recall began on may 30, 2011. owners may contact mack trucks at 1-800-866-1177.
Owner notification: May 30, 2011 · Filing manufacturer: MACK TRUCKS, INC
NHTSA 10V536000
- Component
- ELECTRICAL SYSTEM
- Report received
- October 27, 2010
- Potential units
- 1,760campaign-wide
Defect and consequence
Defect: Mack trucks is recalling certain model year 2010 through 2011 cxu, heavy trucks manufactured from august 12, 2009, through august 31, 2010. the rear hold-down brackets that secure the battery box lid may be rotated too far forward, which may restrict the battery box lid from properly seating.
Why it matters: If this occurs, the battery box lid may come off when stepping on the step, which may cause a person to fall from the vehicle resulting in personal injury.
Remedy
Mack will inspect and adjust the rear hold-down brackets as required free of charge. the safety recall began on december 1, 2010. owners may contact mack trucks at 1-800-866-1177.
Owner notification: December 1, 2010 · Filing manufacturer: MACK TRUCKS, INC
02 / COMPONENT BREADTH