OFFICIAL CAMPAIGN FILE
NHTSA campaign 25V877000
NHTSA campaign 25V877000 covers 13 published year-and-model reports from 3 makes in this index and lists 1,019 potentially affected units campaign-wide. VIN eligibility must be checked separately.
Report received December 17, 2025 · Snapshot September 21, 2026
01 / DEFECT RECORD
What NHTSA campaign 25V877000 says
Defect summary
Vantage Mobility, LLC (VM) is recalling certain 2021-2026 Honda Odyssey, 2021-2025 Chrysler Pacifica, and Toyota Sienna vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.
Consequence summary
An unsecured wheelchair can move during transit, increasing the risk of injury.
02 / CORRECTIVE ACTION
Remedy for NHTSA campaign 25V877000
Dealers will inspect and replace the retractors, free of charge. Owner notification letters was mailed January 27, 2026. Owners may contact Vantage Mobility customer service at 1-800-488-9082.
- Owner notification
- January 27, 2026
- Filing manufacturer
- Vantage Mobility
- Component groups
- EQUIPMENT ADAPTIVE/MOBILITY
03 / PUBLISHED VEHICLES