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RECALLROADTHE CAMPAIGN RECORD

OFFICIAL CAMPAIGN FILE

NHTSA campaign 25V695000

NHTSA campaign 25V695000 covers 19 published year-and-model reports from 2 makes in this index and lists 1,448,655 potentially affected units campaign-wide. VIN eligibility must be checked separately.

Report received October 13, 2025 · Snapshot September 21, 2026

01 / DEFECT RECORD

What NHTSA campaign 25V695000 says

NHTSA campaign 25V695000 identifies BACK OVER PREVENTION and states that A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.

Defect summary

Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.

Consequence summary

A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.

02 / CORRECTIVE ACTION

Remedy for NHTSA campaign 25V695000

For NHTSA campaign 25V695000, the filed corrective action says: Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.

Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.

Owner notification
January 2, 2026
Filing manufacturer
Ford Motor Company
Component groups
BACK OVER PREVENTION

03 / PUBLISHED VEHICLES

Vehicles listed under NHTSA campaign 25V695000

RecallRoad links 19 year-and-model reports associated with NHTSA campaign 25V695000; the list reflects published source rows, not individual VIN coverage.