OFFICIAL CAMPAIGN FILE
NHTSA campaign 25V695000
NHTSA campaign 25V695000 covers 19 published year-and-model reports from 2 makes in this index and lists 1,448,655 potentially affected units campaign-wide. VIN eligibility must be checked separately.
Report received October 13, 2025 · Snapshot September 21, 2026
01 / DEFECT RECORD
What NHTSA campaign 25V695000 says
Defect summary
Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.
Consequence summary
A rearview camera that fails to properly display an image can reduce the driverâs view behind the vehicle, increasing the risk of a crash.
02 / CORRECTIVE ACTION
Remedy for NHTSA campaign 25V695000
Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.
- Owner notification
- January 2, 2026
- Filing manufacturer
- Ford Motor Company
- Component groups
- BACK OVER PREVENTION
03 / PUBLISHED VEHICLES