OFFICIAL CAMPAIGN FILE

NHTSA campaign 24V398000

NHTSA campaign 24V398000 covers 2 published year-and-model reports from 1 makes in this index and lists 972 potentially affected units campaign-wide. VIN eligibility must be checked separately.

Report received June 4, 2024 · Snapshot September 21, 2026

URGENT CAMPAIGN FLAG

NHTSA records include a Do Not Drive advisory for at least one campaign associated with campaign 24V398000. Open the campaign and verify the VIN before operating or parking the vehicle.

01 / DEFECT RECORD

What NHTSA campaign 24V398000 says

NHTSA campaign 24V398000 identifies STEERING and states that A sudden loss of steering control increases the risk of a crash.

Defect summary

Mack Trucks, Inc. (Mack) is recalling certain 2025 Mack AN, GR, and TE trucks. The drag link may contain an improperly heat-treated ball stud that can fail, resulting in a sudden loss of steering control.

Consequence summary

A sudden loss of steering control increases the risk of a crash.

02 / CORRECTIVE ACTION

Remedy for NHTSA campaign 24V398000

For NHTSA campaign 24V398000, the filed corrective action says: Owners are advised not to drive their vehicles until the remedy has been completed. Dealers will inspect and replace the drag links, as necessary, free of charge. Owner notification letters were mailed June 20, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0465.

Owners are advised not to drive their vehicles until the remedy has been completed. Dealers will inspect and replace the drag links, as necessary, free of charge. Owner notification letters were mailed June 20, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0465.

Owner notification: June 20, 2024
Filing manufacturer: Mack Trucks, Inc.
Component groups: STEERING

03 / PUBLISHED VEHICLES

Vehicles listed under NHTSA campaign 24V398000

RecallRoad links 2 year-and-model reports associated with NHTSA campaign 24V398000; the list reflects published source rows, not individual VIN coverage.

2025 Mack Anthem (An)Open model-year report →2025 Mack Granite (Gr)Open model-year report →