OFFICIAL CAMPAIGN FILE
NHTSA campaign 23V865000
NHTSA campaign 23V865000 covers 11 published year-and-model reports from 1 makes in this index and lists 999,901 potentially affected units campaign-wide. VIN eligibility must be checked separately.
Report received December 20, 2023 · Snapshot September 21, 2026
01 / DEFECT RECORD
What NHTSA campaign 23V865000 says
Defect summary
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.
Consequence summary
An air bag that does not deploy during a crash increases the risk of injury.
02 / CORRECTIVE ACTION
Remedy for NHTSA campaign 23V865000
Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.
- Owner notification
- October 31, 2024
- Filing manufacturer
- Toyota Motor Engineering & Manufacturing
- Component groups
- AIR BAGS
03 / PUBLISHED VEHICLES