OFFICIAL CAMPAIGN FILE

NHTSA campaign 21V398000

NHTSA campaign 21V398000 covers 30 published year-and-model reports from 2 makes in this index and lists 447,985 potentially affected units campaign-wide. VIN eligibility must be checked separately.

Report received May 27, 2021 · Snapshot September 21, 2026

01 / DEFECT RECORD

What NHTSA campaign 21V398000 says

NHTSA campaign 21V398000 identifies WHEELS and states that Wheel separation can cause a vehicle crash.

Defect summary

Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel stud and possible wheel separation.

Consequence summary

Wheel separation can cause a vehicle crash.

02 / CORRECTIVE ACTION

Remedy for NHTSA campaign 21V398000

For NHTSA campaign 21V398000, the filed corrective action says: Dealers will update the torque specification in the owner's manual and other published service documents. Dealers will also inspect the vehicle's wheel studs, replacing them if necessary, free of charge. Owner notification letters were mailed on November 30, 2021. Campaign Y36 owner notification letters were mailed on November 30, 2021. Campaign Y26 owner notification letters were mailed on December 1, 2021. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's numbers for this recall are Y26 and Y36.

Dealers will update the torque specification in the owner's manual and other published service documents. Dealers will also inspect the vehicle's wheel studs, replacing them if necessary, free of charge. Owner notification letters were mailed on November 30, 2021. Campaign Y36 owner notification letters were mailed on November 30, 2021. Campaign Y26 owner notification letters were mailed on December 1, 2021. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's numbers for this recall are Y26 and Y36.

Owner notification: August 26, 2021
Filing manufacturer: Chrysler (FCA US, LLC)
Component groups: WHEELS

03 / PUBLISHED VEHICLES

Vehicles listed under NHTSA campaign 21V398000

RecallRoad links 30 year-and-model reports associated with NHTSA campaign 21V398000; the list reflects published source rows, not individual VIN coverage.