OFFICIAL CAMPAIGN FILE
NHTSA campaign 21V035000
NHTSA campaign 21V035000 covers 10 published year-and-model reports from 1 makes in this index and lists 134,951 potentially affected units campaign-wide. VIN eligibility must be checked separately.
Report received January 29, 2021 · Snapshot September 21, 2026
01 / DEFECT RECORD
What NHTSA campaign 21V035000 says
Defect summary
Tesla, Inc. (Tesla) is recalling certain 2012-2018 Tesla Model S and 2016-2018 Model X vehicles with a center display equipped with a NVIDIA Tegra 3 processor and an 8GB eMMC NAND flash memory device. When the 8GB eMMC NAND flash memory device for the center display reaches lifetime wear, the eMMC controller will no longer be able to maintain the integrity of the filesystem, causing a failure in some of the center display functions.
Consequence summary
The eMMC controller wear-out condition can cause the loss of the rearview camera display, defrost/defog control settings, and exterior turn signal lighting, reducing visibility and increasing the risk of a crash.
02 / CORRECTIVE ACTION
Remedy for NHTSA campaign 21V035000
Owners should ensure their vehicles are operating firmware release 2020.48.48.12 or newer, which will alert owners if the eMMC is approaching lifetime wear. Tesla will notify owners, and will replace the VCM daughterboard with one containing an enhanced eMMC controller, free of charge. The recall began March 29, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-21-001.
- Owner notification
- March 29, 2021
- Filing manufacturer
- Tesla, Inc.
- Component groups
- BACK OVER PREVENTION, EXTERIOR LIGHTING, VISIBILITY
03 / PUBLISHED VEHICLES