OFFICIAL CAMPAIGN FILE

NHTSA campaign 17V821000

NHTSA campaign 17V821000 covers 38 published year-and-model reports from 2 makes in this index and lists 1,482,874 potentially affected units campaign-wide. VIN eligibility must be checked separately.

Report received December 20, 2017 · Snapshot September 21, 2026

01 / DEFECT RECORD

What NHTSA campaign 17V821000 says

NHTSA campaign 17V821000 identifies POWER TRAIN and states that Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.

Defect summary

Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.

Consequence summary

Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.

02 / CORRECTIVE ACTION

Remedy for NHTSA campaign 17V821000

For NHTSA campaign 17V821000, the filed corrective action says: Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.

Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.

Owner notification: February 26, 2018
Filing manufacturer: Chrysler (FCA US LLC)
Component groups: POWER TRAIN

03 / PUBLISHED VEHICLES

Vehicles listed under NHTSA campaign 17V821000

RecallRoad links 38 year-and-model reports associated with NHTSA campaign 17V821000; the list reflects published source rows, not individual VIN coverage.