OFFICIAL CAMPAIGN FILE

NHTSA campaign 25V631000

NHTSA campaign 25V631000 covers 16 published year-and-model reports from 1 makes in this index and lists 655 potentially affected units campaign-wide. VIN eligibility must be checked separately.

Report received September 19, 2025 · Snapshot September 21, 2026

URGENT CAMPAIGN FLAG

NHTSA records include a Park Outside advisory for at least one campaign associated with campaign 25V631000. Open the campaign and verify the VIN before operating or parking the vehicle.

01 / DEFECT RECORD

What NHTSA campaign 25V631000 says

NHTSA campaign 25V631000 identifies ELECTRICAL SYSTEM and states that A short circuit in a high voltage battery increases the risk of a fire.

Defect summary

New Flyer of America, Inc. (New Flyer) is recalling certain 2019 XE35, 2021-2025 XE35, XE40, and XE60 transit buses. The high voltage battery may experience a short circuit within the battery module when charging to near or full capacity.

Consequence summary

A short circuit in a high voltage battery increases the risk of a fire.

02 / CORRECTIVE ACTION

Remedy for NHTSA campaign 25V631000

For NHTSA campaign 25V631000, the filed corrective action says: Owners are advised to park outside and away from structures until the recall repair is complete. Owners are also advised to avoid charging vehicles above 75% capacity. New Flyer will replace the batteries, free of charge. This is a Phased campaign. Phase 1 will include 35 buses. New Flyer notified owners on 3/24/2026. Phase 2 will include 100 buses. New Flyer notified owners on 6/25/2026. Phase 3 will include 120 buses. New Flyer will notified owners on 9/9/2026. Phase 4 will include 120 buses. New Flyer will notify owners on or about 12/14/2026. Phase 5 will include 120 buses. New Flyer will notify owners on or about 3/15/2027. Phase 6 will include 80 buses. New Flyer will notify owners on or about 6/14/2027. Phase 7 will include 80 buses. New Flyer will notify owners on or about 9/27/2027. Interim owner notification letters explaining the safety risk were mailed November 12, 2025. A second letter will be sent once the remedy is available. Owners may contact New Flyer's customer service at 1-800-241-2947.

Owners are advised to park outside and away from structures until the recall repair is complete. Owners are also advised to avoid charging vehicles above 75% capacity. New Flyer will replace the batteries, free of charge. This is a Phased campaign. Phase 1 will include 35 buses. New Flyer notified owners on 3/24/2026. Phase 2 will include 100 buses. New Flyer notified owners on 6/25/2026. Phase 3 will include 120 buses. New Flyer will notified owners on 9/9/2026. Phase 4 will include 120 buses. New Flyer will notify owners on or about 12/14/2026. Phase 5 will include 120 buses. New Flyer will notify owners on or about 3/15/2027. Phase 6 will include 80 buses. New Flyer will notify owners on or about 6/14/2027. Phase 7 will include 80 buses. New Flyer will notify owners on or about 9/27/2027. Interim owner notification letters explaining the safety risk were mailed November 12, 2025. A second letter will be sent once the remedy is available. Owners may contact New Flyer's customer service at 1-800-241-2947.

Owner notification: March 24, 2026
Filing manufacturer: New Flyer of America, Inc.
Component groups: ELECTRICAL SYSTEM

03 / PUBLISHED VEHICLES

Vehicles listed under NHTSA campaign 25V631000

RecallRoad links 16 year-and-model reports associated with NHTSA campaign 25V631000; the list reflects published source rows, not individual VIN coverage.