OFFICIAL CAMPAIGN FILE

NHTSA campaign 24V797000

NHTSA campaign 24V797000 covers 24 published year-and-model reports from 3 makes in this index and lists 463,295 potentially affected units campaign-wide. VIN eligibility must be checked separately.

Report received October 24, 2024 · Snapshot September 21, 2026

01 / DEFECT RECORD

What NHTSA campaign 24V797000 says

NHTSA campaign 24V797000 identifies POWER TRAIN and states that Rear wheel lock-up can increase the risk of a crash.

Defect summary

General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and cause the rear wheels to lock-up.

Consequence summary

Rear wheel lock-up can increase the risk of a crash.

02 / CORRECTIVE ACTION

Remedy for NHTSA campaign 24V797000

For NHTSA campaign 24V797000, the filed corrective action says: Dealers will install new transmission control module software, free of charge. GM will provide a special coverage program to cover the repair of transmissions that are identified by the remedy software as containing a defective control valve. Owner notification letters were mailed December 12, 2024. Owners may contact GM customer service at 1-888-988-7267, Cadillac customer service at 1-800-458-8006, GMC customer service at GMC 1-800-462-8782 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242454440.

Dealers will install new transmission control module software, free of charge. GM will provide a special coverage program to cover the repair of transmissions that are identified by the remedy software as containing a defective control valve. Owner notification letters were mailed December 12, 2024. Owners may contact GM customer service at 1-888-988-7267, Cadillac customer service at 1-800-458-8006, GMC customer service at GMC 1-800-462-8782 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242454440.

Owner notification: December 12, 2024
Filing manufacturer: General Motors, LLC
Component groups: POWER TRAIN

03 / PUBLISHED VEHICLES

Vehicles listed under NHTSA campaign 24V797000

RecallRoad links 24 year-and-model reports associated with NHTSA campaign 24V797000; the list reflects published source rows, not individual VIN coverage.