OFFICIAL CAMPAIGN FILE

NHTSA campaign 24V536000

NHTSA campaign 24V536000 covers 2 published year-and-model reports from 1 makes in this index and lists 15,910 potentially affected units campaign-wide. VIN eligibility must be checked separately.

Report received July 18, 2024 · Snapshot September 21, 2026

URGENT CAMPAIGN FLAG

NHTSA records include a Park Outside advisory for at least one campaign associated with campaign 24V536000. Open the campaign and verify the VIN before operating or parking the vehicle.

01 / DEFECT RECORD

What NHTSA campaign 24V536000 says

NHTSA campaign 24V536000 identifies HYBRID PROPULSION SYSTEM and states that A vehicle fire increases the risk of injury.

Defect summary

Chrysler (FCA US, LLC) is recalling certain 2017-2018 Pacifica Plug-In Hybrid Electric (PHEV) vehicles that received a software update remedy under NHTSA recall number 22V-077. The battery pack may cause a vehicle fire when parked, even with the ignition in the "Off" position.

Consequence summary

A vehicle fire increases the risk of injury.

02 / CORRECTIVE ACTION

Remedy for NHTSA campaign 24V536000

For NHTSA campaign 24V536000, the filed corrective action says: Owners are advised not to charge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack control module (BPCM) software. In addition, dealers will inspect and if necessary, replace the battery pack assembly. Repairs will be performed free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 1, 2024. Owner notification letters were mailed December 12, 2024. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 73B. Vehicles previously repaired under recall 22V-077 will need to have the new remedy completed.

Owners are advised not to charge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack control module (BPCM) software. In addition, dealers will inspect and if necessary, replace the battery pack assembly. Repairs will be performed free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 1, 2024. Owner notification letters were mailed December 12, 2024. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 73B. Vehicles previously repaired under recall 22V-077 will need to have the new remedy completed.

Owner notification: December 12, 2024
Filing manufacturer: Chrysler (FCA US, LLC)
Component groups: HYBRID PROPULSION SYSTEM

03 / PUBLISHED VEHICLES

Vehicles listed under NHTSA campaign 24V536000

RecallRoad links 2 year-and-model reports associated with NHTSA campaign 24V536000; the list reflects published source rows, not individual VIN coverage.

2018 Chrysler Pacifica Plug-In HybridOpen model-year report →2017 Chrysler Pacifica Plug-In HybridOpen model-year report →