OFFICIAL CAMPAIGN FILE
NHTSA campaign 23V338000
NHTSA campaign 23V338000 covers 3 published year-and-model reports from 1 makes in this index and lists 132,099 potentially affected units campaign-wide. VIN eligibility must be checked separately.
Report received May 11, 2023 · Snapshot September 21, 2026
NHTSA records include a Park Outside advisory for at least one campaign associated with campaign 23V338000. Open the campaign and verify the VIN before operating or parking the vehicle.
01 / DEFECT RECORD
What NHTSA campaign 23V338000 says
Defect summary
Chrysler (FCA US, LLC) is recalling certain 2014-2016 Jeep Cherokee vehicles equipped with a power liftgate. An electrical short in the power liftgate module may lead to a vehicle fire with the ignition on or off.
Consequence summary
A fire while parked or driving can increase the risk of injury.
02 / CORRECTIVE ACTION
Remedy for NHTSA campaign 23V338000
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will relocate the power liftgate module and add a water shield. In addition, dealers will inspect for corrosion and replace the module and electrical connectors, if necessary. Repairs will be performed free of charge. Owner letters were mailed March 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 49A. This recall supersedes recalls 15V-393 and 15V-826. Vehicles repaired under the prior recalls will still need to have the new remedy performed.
- Owner notification
- March 1, 2024
- Filing manufacturer
- Chrysler (FCA US, LLC)
- Component groups
- ELECTRICAL SYSTEM, STRUCTURE
03 / PUBLISHED VEHICLES