OFFICIAL CAMPAIGN FILE

NHTSA campaign 23V177000

NHTSA campaign 23V177000 covers 13 published year-and-model reports from 1 makes in this index and lists 61,450 potentially affected units campaign-wide. VIN eligibility must be checked separately.

Report received March 17, 2023 · Snapshot September 21, 2026

01 / DEFECT RECORD

What NHTSA campaign 23V177000 says

NHTSA campaign 23V177000 identifies VISIBILITY and states that Water intrusion into the foot wells may cause corrosion and/or short circuits to electrical components, increasing the risk of fire. In addition, the emergency call (eCall) feature may be disabled and the doors may not unlock, increasing the risk of injury. Also, the engine may not start or may enter a limp-home mode, increasing the risk of a crash.

Defect summary

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 GLE350, GLE450, GLS450, GLS580, 2021 AMG GLE53, AMG GLE63, Maybach GLS600, AMG GLS63, and 2020 GLE580 vehicles. The air conditioner drain hoses may have been incorrectly installed, causing water to drain into the passenger compartment.

Consequence summary

Water intrusion into the foot wells may cause corrosion and/or short circuits to electrical components, increasing the risk of fire. In addition, the emergency call (eCall) feature may be disabled and the doors may not unlock, increasing the risk of injury. Also, the engine may not start or may enter a limp-home mode, increasing the risk of a crash.

02 / CORRECTIVE ACTION

Remedy for NHTSA campaign 23V177000

For NHTSA campaign 23V177000, the filed corrective action says: Dealers will inspect and reinstall the air conditioner drain hoses, as necessary, free of charge. Owner notification letters were mailed April 28, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of recall numbers 21V-288 and 19V-587. MBUSA's numbers for this recall are 2023030014 and 15.

Dealers will inspect and reinstall the air conditioner drain hoses, as necessary, free of charge. Owner notification letters were mailed April 28, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of recall numbers 21V-288 and 19V-587. MBUSA's numbers for this recall are 2023030014 and 15.

Owner notification: April 28, 2023
Filing manufacturer: Mercedes-Benz USA, LLC
Component groups: VISIBILITY

03 / PUBLISHED VEHICLES

Vehicles listed under NHTSA campaign 23V177000

RecallRoad links 13 year-and-model reports associated with NHTSA campaign 23V177000; the list reflects published source rows, not individual VIN coverage.