OFFICIAL CAMPAIGN FILE
NHTSA campaign 23V022000
NHTSA campaign 23V022000 covers 11 published year-and-model reports from 2 makes in this index and lists 382,759 potentially affected units campaign-wide. VIN eligibility must be checked separately.
Report received January 23, 2023 · Snapshot September 21, 2026
01 / DEFECT RECORD
What NHTSA campaign 23V022000 says
Defect summary
Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying.
Consequence summary
Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.
02 / CORRECTIVE ACTION
Remedy for NHTSA campaign 23V022000
Dealers will update the image processing module (IPMB) software, free of charge. Interim owner notification letters informing owners of the safety risk were mailed April 25, 2023. Owner notification letters were mailed February 13, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S02. This recall expands and replaces NHTSA recall number 21V-735. Vehicles previously repaired under 21V-735 will need to have the new remedy performed.
- Owner notification
- February 13, 2023
- Filing manufacturer
- Ford Motor Company
- Component groups
- BACK OVER PREVENTION
03 / PUBLISHED VEHICLES