OFFICIAL CAMPAIGN FILE
NHTSA campaign 21V799000
NHTSA campaign 21V799000 covers 19 published year-and-model reports from 1 makes in this index and lists 422 potentially affected units campaign-wide. VIN eligibility must be checked separately.
Report received October 14, 2021 · Snapshot September 21, 2026
01 / DEFECT RECORD
What NHTSA campaign 21V799000 says
Defect summary
Van Hool N.V. (Van Hool) is recalling certain 2000-2014 C2045, 2016 CX45, and 1998-2013 T2145 vehicles equipped with Ricon Baylift Wheelchair Lifts. When the lift's outer barrier is fully deployed, it may not withstand a sufficient amount of force, which could cause it to fail. As such, these lifts fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 403, "Platform Lift Systems.".
Consequence summary
In the event that a mobility device pushes into the outer barrier, the barrier may fail, increasing the risk of injury for the lift occupant.
02 / CORRECTIVE ACTION
Remedy for NHTSA campaign 21V799000
Ricon will reinforce the outer barrier with additional supports, free of charge. Owner notification letters were mailed on November 30, 2021. Owners may contact Van Hool's customer service at 1-877-427-7278 or 1-407-656-7977. Van Hool's number for this recall is P1528-SB2067.
- Owner notification
- November 30, 2021
- Filing manufacturer
- Van Hool N.V.
- Component groups
- EQUIPMENT ADAPTIVE/MOBILITY
03 / PUBLISHED VEHICLES