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RECALLROADTHE CAMPAIGN RECORD

OFFICIAL CAMPAIGN FILE

NHTSA campaign 21V638000

NHTSA campaign 21V638000 covers 17 published year-and-model reports from 1 makes in this index and lists 205 potentially affected units campaign-wide. VIN eligibility must be checked separately.

Report received August 13, 2021 · Snapshot September 21, 2026

01 / DEFECT RECORD

What NHTSA campaign 21V638000 says

NHTSA campaign 21V638000 identifies AIR BAGS and states that An incorrect air bag may not function properly in a crash, increasing the risk of injury.

Defect summary

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2015-2016 E400 Coupe, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2011-2014 E350 Coupe, and 2012-2014 E350 Cabrio vehicles. An incorrect front passenger air bag may have been installed during a prior repair.

Consequence summary

An incorrect air bag may not function properly in a crash, increasing the risk of injury.

02 / CORRECTIVE ACTION

Remedy for NHTSA campaign 21V638000

For NHTSA campaign 21V638000, the filed corrective action says: Dealers will replace the front passenger air bag on the affected vehicles, free of charge. Owner notification letters were mailed on September 10, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.

Dealers will replace the front passenger air bag on the affected vehicles, free of charge. Owner notification letters were mailed on September 10, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.

Owner notification
September 10, 2021
Filing manufacturer
Mercedes-Benz USA, LLC
Component groups
AIR BAGS

03 / PUBLISHED VEHICLES

Vehicles listed under NHTSA campaign 21V638000

RecallRoad links 17 year-and-model reports associated with NHTSA campaign 21V638000; the list reflects published source rows, not individual VIN coverage.