OFFICIAL CAMPAIGN FILE

NHTSA campaign 21V473000

NHTSA campaign 21V473000 covers 5 published year-and-model reports from 1 makes in this index and lists 380,498 potentially affected units campaign-wide. VIN eligibility must be checked separately.

Report received June 24, 2021 · Snapshot September 21, 2026

URGENT CAMPAIGN FLAG

NHTSA records include a Do Not Drive advisory for at least one campaign associated with campaign 21V473000. Open the campaign and verify the VIN before operating or parking the vehicle.

01 / DEFECT RECORD

What NHTSA campaign 21V473000 says

NHTSA campaign 21V473000 identifies SUSPENSION and states that A loose toe link can separate and cause a loss of vehicle control, increasing the risk of a crash.

Defect summary

General Motors, LLC (GM) is recalling certain 2010-2016 Cadillac SRX and 2011-2012 Saab 9-4X vehicles. The rear suspension toe link adjuster may not have been tightened properly, which could result in a loose toe link.

Consequence summary

A loose toe link can separate and cause a loss of vehicle control, increasing the risk of a crash.

02 / CORRECTIVE ACTION

Remedy for NHTSA campaign 21V473000

For NHTSA campaign 21V473000, the filed corrective action says: Owners are advised to not drive their vehicle if they experience certain Malfunction Indicator Lamp (MIL) warnings or other issues, such as unusual steering behavior, while driving. Please see the Part 573 report for the full list of warnings. Dealers will replace the adjustable toe link with a non-adjustable one, free of charge. Interim owner notification letters were mailed August 6, 2021. Owner notification letters were mailed on October 25, 2021. Cadillac and Saab customers may direct questions to Cadillac customer service at 1-800-333-4223. GM's number for this recall is N212340980.

Owners are advised to not drive their vehicle if they experience certain Malfunction Indicator Lamp (MIL) warnings or other issues, such as unusual steering behavior, while driving. Please see the Part 573 report for the full list of warnings. Dealers will replace the adjustable toe link with a non-adjustable one, free of charge. Interim owner notification letters were mailed August 6, 2021. Owner notification letters were mailed on October 25, 2021. Cadillac and Saab customers may direct questions to Cadillac customer service at 1-800-333-4223. GM's number for this recall is N212340980.

Owner notification: October 25, 2021
Filing manufacturer: General Motors, LLC
Component groups: SUSPENSION

03 / PUBLISHED VEHICLES

Vehicles listed under NHTSA campaign 21V473000

RecallRoad links 5 year-and-model reports associated with NHTSA campaign 21V473000; the list reflects published source rows, not individual VIN coverage.

2015 Cadillac SrxOpen model-year report →2013 Cadillac SrxOpen model-year report →2012 Cadillac SrxOpen model-year report →2011 Cadillac SrxOpen model-year report →2010 Cadillac SrxOpen model-year report →