OFFICIAL CAMPAIGN FILE
NHTSA campaign 21V235000
NHTSA campaign 21V235000 covers 16 published year-and-model reports from 2 makes in this index and lists 1,285 potentially affected units campaign-wide. VIN eligibility must be checked separately.
Report received April 5, 2021 · Snapshot September 21, 2026
01 / DEFECT RECORD
What NHTSA campaign 21V235000 says
Defect summary
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The multifunctional display in the instrument cluster may not be adjustable and appear too bright in certain lighting conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays.".
Consequence summary
A display that is too bright can hinder the driver's vision, increasing the risk of a crash.
02 / CORRECTIVE ACTION
Remedy for NHTSA campaign 21V235000
DVUSA will notify owners, and dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed on May 28, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3DISPKI.
- Owner notification
- May 28, 2021
- Filing manufacturer
- Daimler Vans USA, LLC
- Component groups
- ELECTRICAL SYSTEM
03 / PUBLISHED VEHICLES