OFFICIAL CAMPAIGN FILE

NHTSA campaign 21V196000

NHTSA campaign 21V196000 covers 23 published year-and-model reports from 2 makes in this index and lists 11,356 potentially affected units campaign-wide. VIN eligibility must be checked separately.

Report received March 19, 2021 · Snapshot September 21, 2026

01 / DEFECT RECORD

What NHTSA campaign 21V196000 says

NHTSA campaign 21V196000 identifies VISIBILITY and states that A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.

Defect summary

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2006-2007 C350, C230, C280, CLK350, E320CDI, E350 Wagon, E350, 2006 C55 AMG, CLK500, CLS500, CLS55 AMG, E500 Wagon, E500, E55 AMG, 2007 CLK550, CLS550, CLS63 AMG, E550, E63 AMG, and E63 Wagon AMG vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly causing the glass panel to detach from the vehicle.

Consequence summary

A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.

02 / CORRECTIVE ACTION

Remedy for NHTSA campaign 21V196000

For NHTSA campaign 21V196000, the filed corrective action says: MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. Owner letters were mailed May 7, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of recall number 19V-918. MBUSA's number for this recall is 2021040012.

MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. Owner letters were mailed May 7, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of recall number 19V-918. MBUSA's number for this recall is 2021040012.

Owner notification: May 7, 2021
Filing manufacturer: Mercedes-Benz USA, LLC
Component groups: VISIBILITY

03 / PUBLISHED VEHICLES

Vehicles listed under NHTSA campaign 21V196000

RecallRoad links 23 year-and-model reports associated with NHTSA campaign 21V196000; the list reflects published source rows, not individual VIN coverage.