OFFICIAL CAMPAIGN FILE

NHTSA campaign 20V756000

NHTSA campaign 20V756000 covers 10 published year-and-model reports from 2 makes in this index and lists 9 potentially affected units campaign-wide. VIN eligibility must be checked separately.

Report received December 8, 2020 · Snapshot September 21, 2026

01 / DEFECT RECORD

What NHTSA campaign 20V756000 says

NHTSA campaign 20V756000 identifies EQUIPMENT and states that If the operator relies on the provided owner's manual, the information about vehicle functions and other safety relevant information may be inaccurate and/or incomplete, which could lead to improper operation of the vehicle and potentially increase the risk of a crash or injury.

Defect summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes Benz Sprinter vehicles. These vehicles may have been delivered with a version of the printed and digital operator's manual that may be inaccurate and/or incomplete.

Consequence summary

If the operator relies on the provided owner's manual, the information about vehicle functions and other safety relevant information may be inaccurate and/or incomplete, which could lead to improper operation of the vehicle and potentially increase the risk of a crash or injury.

02 / CORRECTIVE ACTION

Remedy for NHTSA campaign 20V756000

For NHTSA campaign 20V756000, the filed corrective action says: DVUSA will notify owners, and dealers will replace the printed version of the operator's manual with the latest version and update the software of the digital version, free of charge. DVUSA distributed owners an interim notification on January 22, 2021. The recall began March 17, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3PRIDIBA.

DVUSA will notify owners, and dealers will replace the printed version of the operator's manual with the latest version and update the software of the digital version, free of charge. DVUSA distributed owners an interim notification on January 22, 2021. The recall began March 17, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3PRIDIBA.

Owner notification: March 17, 2021
Filing manufacturer: Daimler Vans USA, LLC
Component groups: EQUIPMENT

03 / PUBLISHED VEHICLES

Vehicles listed under NHTSA campaign 20V756000

RecallRoad links 10 year-and-model reports associated with NHTSA campaign 20V756000; the list reflects published source rows, not individual VIN coverage.

2019 Freightliner Sprinter (VS30)Open model-year report →2019 Freightliner Sprinter 1500Open model-year report →2019 Freightliner Sprinter 2500Open model-year report →2019 Freightliner Sprinter 3500Open model-year report →2019 Freightliner Sprinter 4500Open model-year report →2019 Mercedes-Benz Sprinter (VS30)Open model-year report →2019 Mercedes-Benz Sprinter 1500Open model-year report →2019 Mercedes-Benz Sprinter 2500Open model-year report →2019 Mercedes-Benz Sprinter 3500Open model-year report →2019 Mercedes-Benz Sprinter 4500Open model-year report →