OFFICIAL CAMPAIGN FILE

NHTSA campaign 20V712000

NHTSA campaign 20V712000 covers 3 published year-and-model reports from 1 makes in this index and lists 776 potentially affected units campaign-wide. VIN eligibility must be checked separately.

Report received November 17, 2020 · Snapshot September 21, 2026

URGENT CAMPAIGN FLAG

NHTSA records include a Do Not Drive advisory for at least one campaign associated with campaign 20V712000. Open the campaign and verify the VIN before operating or parking the vehicle.

01 / DEFECT RECORD

What NHTSA campaign 20V712000 says

NHTSA campaign 20V712000 identifies STEERING and states that A damaged steering knuckle can fail, causing a loss of steering, thereby increasing the risk of a crash.

Defect summary

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. One or both steering knuckles may have been damaged during production.

Consequence summary

A damaged steering knuckle can fail, causing a loss of steering, thereby increasing the risk of a crash.

02 / CORRECTIVE ACTION

Remedy for NHTSA campaign 20V712000

For NHTSA campaign 20V712000, the filed corrective action says: Volkswagen has notified owners, and dealers will inspect and, as necessary, replace the steering knuckle, free of charge. The recall began November 19, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40Q6. Note: Owners are advised to DO NOT DRIVE the vehicle until the vehicle has been inspected and repaired if necessary.

Volkswagen has notified owners, and dealers will inspect and, as necessary, replace the steering knuckle, free of charge. The recall began November 19, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40Q6. Note: Owners are advised to DO NOT DRIVE the vehicle until the vehicle has been inspected and repaired if necessary.

Owner notification: November 19, 2020
Filing manufacturer: Volkswagen Group of America, Inc.
Component groups: STEERING

03 / PUBLISHED VEHICLES

Vehicles listed under NHTSA campaign 20V712000

RecallRoad links 3 year-and-model reports associated with NHTSA campaign 20V712000; the list reflects published source rows, not individual VIN coverage.

2021 Volkswagen AtlasOpen model-year report →2021 Volkswagen Atlas Cross SportOpen model-year report →2020 Volkswagen Atlas Cross SportOpen model-year report →